This was my first time traveling with EU Holidays and we (8 of us) had no regret with our choice. Merit to be given to our Tour Manager which made our trip so enjoyable and memorable.John was friendly, patience, responsible and humorous too. It was never bored traveling between places. He was chatty to get the tour members to bond together.He never failed to remind us to take guard of our belongings. Providing daily morning calls and weather update so that we will put on appropriate clothing to keep oneself warm. He also informed which money changer offered the best exchange rate as we need to change local currency in Hungary, Poland and Czech Republic. When I was unable to get the Czech money on time, he loaned some to me first.He went the extra mile to dapao food for some. He made surprised Birthday celebration for one of the lady on her birthday. When this lady was down with sore throat, I saw him quickly offered his last 2 tablets of Lozenges.The tour was well paced due to his flexibility.We are looking forward to travel with EU Holidays for our next destination.
We couldn’t have asked for any better manager. Eddie tells us stories when we need them, knows exactly when to stop for our power naps, even downloaded his own collection of music for our nap time.. how pampered are we!! EU’s gotta keep him around!! Another review with a classic pic by Wes will show just how much fun we had on the snowy mountain In Switzerland! Can’t wait for our next trip with EU, hopefully we get Eddie as our tour manager again!!
With a heartbeat, 20 of us would rate our Tour Manager, Eddie Ong "Excellent!"We are extremely grateful to have him as our Tour Manager, as he is always so energetic and jovial, always warming us with his sunshine smile. We felt his concern throughout the trip, he displayed his commitment by ensuring our well-being wherever we went; he could share and answer almost all related questions about the places we visited, and accommodating when we asked for impromptu toilet breaks or time extension at certain stops. Our hours and hours of coach journey were never dull as we were well-accompanied by his awesome historical sharing of the sights we were going to visit. With Eddie around, we had almost nothing to worry!This trip is successful because of him and my fabulous tour members who are all buddies by now!
Our 10days 7 night tour to Eastern Europe from 24/3 to 2/4/2018 was leaded by Mr. Ricky Woo, he had proved himself to be a responsible and good tour leader by providing all the excellent service to us. I would also like to thank him for taking care of one of our tour member who has fall down & break his backbone.
Thanks EU for your tour Manager Ricky Woo. Thumbs up for him . He did an excellent job and take good care of all of us. Thank you Ricky!
We are warmly welcome by our tour guide Mr Ricky Woo, he is a friendly and committed tour guide, he ever work extra miles to assist one of our tour member to hospital injured during our tour. We truely appreciate his tour guide services, we all had a very happy and enjoyable 10 D7N Eastern Europe Trip from 24/3-02/4/2018. Many thanks again and highly recommended for sure.
Had a wonderful time in Europe with the amazingly planned itinerary guided by ricky. Really enjoyed my week travelling with my Son and Daughter in law, would recommend to everybody!
Tan Poh Hong
第一次报名EU的这个团都是参考了很多review都说很好,tour manager 都很有经验,所以才报的名,怎么知道这次的旅程你们派出来的tour manager 这么没有经验,还是从马来西亚调过来的就因为你们有旅游展所以就随便派个人过来吗？我们也是付了这么多的旅费,受到这种待遇对我们很不公平..她根本就没有做足资料也不会说话,根本没有做什么讲解.时间安排上也不好，今天的行程还没过就说明天后天的行程，让我们很混乱。有很多事都没有交待清楚，总之就是对EU的印象大大的減分了，非常的失望。还好我们这次的团大家都很好很合作。这是我唯一欣慰的。总之我希望你们EU要训练好tour manager才可以出来带团,要不然会影响到你们声誉的.希望接下来不要有类似的事再发生了.我也希望下次有机会的话再报名你们的团如果在这方面有改善的话.谢谢.
This was my first time joining group tour. Thanks to our tour manager- Ricardo, he has led the group very well.The trip was well-organised, smoothly and fun under the excellent leading of Ricardo. He is very friendly and professional. Ricardo take good care for all of us during the trip. Really appreciate and thanks for all the caring and joyful he brings to us.Thanks to Ricardo and all our lovely group members for giving me this wonderful and memorable time.
参加过的旅行团第一次遇到一位很贴�又经验丰富的导游。第一天在机场一见面就送了我们见面礼,接下来到了第一站米兰上了旅行车就开始了我们的行程。他尽心的帮我们安排自费景点,让我们在瑞士能够去了铁地力山和少女峰山脉观看美丽的雪景 。一路上也为大家讲解每个景点说笑话让大家开心在车上不觉得闷也不想睡还能观看车窗外美丽街景。在车上他也教我们上雪山如何保暖照顾好身体,有位团友脚痛了他晚上还到房间为他按摩脚很贴心,当我的朋友遇到些问题他也一一为我们解决又帮我们提那些很重的手提行旅 。到了每个景点也带我们找最美角度帮我们拍照还一路上跟大家一起玩乐。大家都很庆幸能遇到这位全能的金牌导游,让我们在整个旅程充满了欢笑声,在这个旅程他也让我们学会了很多常识大家在欢笑声中结束了这趟开心�的旅程。谢谢你Ricardo u are the best tour manager 大家都很期待能参加你的下一个旅程.
Thanks to our guide Ricky Woo, we had a good time in the exotic cities in Eastern Europe. Despite a larger-than-expected group size, he was flexible, patient, professional and tried to meet all kinds of requests and demands. The trip went relatively smoothly and we enjoyed ourselves thoroughly. Hotel choice needs improvement as there were many old folks in the group. Overall good.� Thanks Ricky for job well done! � We will be back with EU for Russia, Alaska, Germany....�Suggestion:EU flag w lights?Group communication kit? For all Europe tours will be good.
Tour Manager: Thumbs up for Ken whom has done an excellent job in leading the group, though it was quite a big group of us (total of 36 pax, 14 families) and there were couples, old folks, youngsters and shopping kings and queens. Ken never fails to update us on the weather, giving us pro helpful tips and advices on keeping warm, nice touristy poses (esp. at Pisa Tower), great dining places and also entertaining us with his funny experience-sharing sessions.Travel pace: Just nice! Unlike a typical touch-n-go tour, Ken has given us ample time or the right amount of time for more free time for shopping and photo-taking as he understands that the ladies in the group loves shopping! Due to unforeseen weather circumstances, Ken exercise flexibility to ensure we dont lose out on anything so that we can enjoy our trip to the fullest.Package Price: I would say the price is competitive and definitely value-for-money. Optional tours are definitely up to us travellers and there was totally no hard-selling whatsoever.Airline: Flown on Emirates and had 2 nights stay free in Dubai during our return trip from Paris. It was a mixed of old and new aircraft. Meals were ok. Seats selection was limited as flight was very full for all flights sectors.Hotel: Stayed at a variety of international hotel brands from Novotel, Holiday Inn, Hilton, Sheraton and some local hotel. All were great stays probably except for one night at an older Interlaken hotel which had antique wardrobes and smaller bedroom area.Meals: Most of the meals that were included were western meals like the local speciality meals eg. Italian Pasta, Swiss Fondue and German Pork Knuckles when we stopover at Germany for 1/2 day. Loved the chocolate fondue the most �!Coach: Driver was skillful which makes the journey a smooth and safe one throughout the trip. Driver also helped us with our luggages when we check in and out of hotels almost everyday and driving us around and dropping us near the entrance of attractions so that we didnt have to walk so far. �Highlights of the Tour: Only EU Holidays has snow sledging � as part of their itinerary which i can see from the tour that everyone had an enjoyable and memorable experience!Overall: It was a safe, fun and memorable trip with EU Holidays! Good deal and worth recommending to my friends and family! I will choose EU Holidays again for future Europe or USA trips!
Tan Yim Hor