13D10N Highlights of Eastern Europe6 June - 18 June 2018Tour manager: Sebastian MakBeing an architecture lover, love the cathedrals, castles & palaces visited. Top most loved place is Prague, Budapest & Hallstatt for the nature & beautifully decorated houses along the lake.Our tour manager Sebastian deserves some credit. Find his recap message very helpful end of every evening which includes morning call, breakfast, departure timing & temperature for next day which aids in preparation of clothes to wear the previous night. Appreciate his effort to translate Mandarin for our Chinese speaking parents though it’s supposed to be an English tour. Noticed he was always keeping an eye at the back of the group whenever there is a local guide around, ensuring everybody catches up & no one was left behind.Sebastian, thanks for sharing your pickpocket encounters & constant reminders. We enjoyed your singing on board bus � would like to travel with EU again.
Tour name: 13D10N Italy Switzerland FranceTour date: 08 June - 23 JuneTour manager: Connie HayConnie is the best tour manager and I am very lucky to have her for this tour. Connie is very experienced, reliable and cares a lot about the everyone in the group.Connie has prepared a lot things such as bringing smelling salts and gives us a lot of helpful tips so that this we would enjoy this tour to the fullest.She interacts well with everyone in the group, the coach drivers, as well as the locals and the local tour guide, giving us the best deals and experiences. When the journey gets boring, she likes to lighten the mood with many jokes.During the flight check-in from Paris to Dubai, the Emirates staff refuses to give us connected seats even though it’s available, Connie went to the counter and fought with the staff until they gave us connected seats.Another experience I want to share about how amazing Connie is was during the stay in Dubai. During the trip, Connie has helped load, unload and pushed all the luggage’s to the hotel lobby even though she was told to not do so. In Dubai however, fearing that the chocolate we bought in Switzerland would melt, Connie alighted first at the hotel, unloaded and pushed all our luggages, help us check-in our room, then pushes all our luggages to our separate room alone. After ensuring all the luggages was in the correct room and safe, she went on and scout for where we might dine and shop for necessities around the hotel and took photos on how to get there in the heat of Dubai.Connie is a remarkable tour manager and very experienced as well, giving us a list of things that we might want to pack just in case. Because of her, this trip has turned out better than I had imagined.Our longest coach driver that took us from Rome (the first day) to Switzerland (last day in Switzerland), Peter, is a great driver and has been very helpful with the loading and unloading of luggages and willing to stop at some amazing sites to take pictures even if it’s not in the itinerary. Peter is also caring and made sure our belongings left on the coach is safe. He really made the trip enjoyable and make the coach safe and comfortable.Other coach drivers are also amazing and helpful, they overall improves the experience of the the trip.The trip itself is amazing. We visited many wonderful places.In Italy, we visited many ancient and historical places and buildings such as the Sistine Chapel. The local tour guides are amazing as well. They shared many accurate stories and facts about the places we visited and also cared about the group itself. They showed us the best places to dine and where to buy souvenirs as well. Italy is a wonderful place for those who like the historic places.The only downfall of Italy is the amount of pickpockets that roam the streets.The hotels we stayed in Italy are ok. The hotel we stayed on the first night (Sheraton) was the best. However, Art Mueso Hotel we stayed on the second night is terrible.The local meals we had that was organized was great (other than the Chinese restaurants) and it have the local taste on it.Venice is probably the highlight of Italy, the best activity there is the gondola ride through the streets of Venice.Milan is known for its shopping districts, however, it’s best to do most of the shopping in Paris.In Switzerland, the meals we had we ok, the best meals are from Seminar hotel (first night in Switzerland). The restaurant we had cheese fondue at is really lively and Connie threw a birthday party there for those whose birthday is during the trip because it is “the happiest place in the world”. Their food had a strong local taste to it and some might not be be used to it.The optional tour up to Jungfraujoch, Top of Europe, is worth it. Even though it is freezing at the top and the altitude there might cause issues for some people, experiencing snow and the breathtaking view of Switzerland made it worth it.Lucerne and Interlaken are the best places to buy for watches such as Rolex.For the last night in Switzerland, we stayed in Alpine Lodge Trubsee which is in the middle of the mountain, it’s next to a lake which we a chance to row a bow there. There is also a large field of flowers, surrounded by mountains, and there’s rushing water in the middle of it that is connected to a waterfall at the far end of the field, the walk to it is long but worth it.Switzerland is truly the most beautiful place in the world to visit and I highly recommend visiting.All hotels we stayed in Switzerland is great.The journey to France from Switzerland, bypassing Germany is long.Dinner at Nancy is insufficient but nice. Novotel Nancy Ouest is not bad, the room was clean and the breakfast was excellent there. However, Novotel Paris Est is not so great, the drop-off point is far from the entrance. Despite calling for an extra towel, it never came on the first night.In Dubai, the city tour was very hot but we get to see what Dubai was like and some of their local spices and jewelry. Novotel World Trade Centre is good, the staff is friendly, the room is clean and neat, breakfast buffet is ok and provided a wide range of food and cuisine. I would also like to point out the egg station chef continued to work even though he burned his hand.Nonetheless, this trip is wonderful, if I were to book another tour, I would choose EU and Connie. I would also recommend EU Holidays to all of my friends who also wants to book a tour.Thank you. � �
Tour Leader : Russell TanDate : 08/06/2018 ~ 17/06/2018Tour : AMAZING TURKEY ~10D7NIt's was my first time joining EU Holiday tour package which is recommended by my friend ~Kelvin Lou & Juey Lim.(Our trip family was organized by 6 classmates ~Kelvin Family) �Our Tour Leader is a very caring, funny and responsible person. His name is Russell.... He always helpful in offering to take photos to us. (No matter how was the photo skill lah) hahahahahah......... ���� He also is a very kind & careful person because bringing local chilli sauce, snacks as well as the kettle to us.I still remember at the last 2 days in Turkey (15/06/2018), my right foot couldn't walk too fast because of inflammation of the ligament, I was left behind but Russell always wait for me. It's make me feel touching and safe. He is a nice and lovely person too.Each time we check in hotel, we wouldn't take much time longer. Russell always helping us solved all the room issue on time.With this passion to this job, I believe that he will have a brighter career in the future.Our Local Guides ~Aras & Firat. Both of them are professional guide. Every time we reach a destination, they will clearly tells us the historical and the culture at Turkey.Our Coach Captain is a gentlement guy. He is a very careful and helping guy. Always wearing smart with tie and drive careful in the whole journey. His driving skills make us feel safe & comfortable.At last, I would like to say THANK YOU to ALL & I'm feel very happy to be able to join this AMAZING TURKEY TRIP 2018.Hopefully we can travel again with Russell on next travel."Kelvin Family" ~ We completed this JOURNEY ~SUCCESS ������+�
13D10N highlights of Eastern EuropeDuration: 6 Jun to 18 Jun 2018Tour manager: Sebastian MakI travelled with my parents and we had a wonderful trip. Thanks for the care of our tour manager, Sebastian, who is considerate and thoughtful to assist my elderly parents in all means. We enjoyed his jokes and sense of humour which made our Long coach journey not that boring. He always warned us on the danger of pickpockets and will recap on the timing we need to pay attention on the following day. All in all, we had an enjoyable trip and we trust that we will join EU holidays again.
17days Europe discovery +3days dubai Dates: 6 june 22 june 2018Tour Manager: Chong Hwee MinWe joined this tour first time with eighteen months baby boy . The itinerary was very well planned and all of us, young and old had a wonderful time. MR CHONG make very easy or helpfull for us to take care over baby whole trip The duration allocated for each site was ideal with ample time for photo taking, souvenir shopping and tasting local delicacies. The walking tours led by friendly and knowledgable local guides were also pacedIm full vegetarien b'cuz of mr chang i didt have any prblm abt food �I would like to specially commend our tour manager Mr chong for the amazing service he had demonstrated throughout our tour. His passion as a tour manager showed through with his consistent energy and enthusiasm. He had greatly value-added to our trip by sharing much of his knowledge on the history and current affairs of the places we had visited. And his specalty that he is very polite persone make everyone comforteble ....Mr chong never failed to go the extra mile for all of us. From helping us with our baby pram over the stairs and slopes to offering to babysit so that we can enjoy that He was always attentive to the group's needs and safety ...baby sleeping and meal times, dietary and toilet needs, belongings and etc. He made the long coach rides enjoyable with his stories and other forms of entertainment that the journeys were never dull but instead felt to have flown by too quickly.We thoroughly enjoyed every moment of this holiday programme which was made even more He is indeed a great asset to EU Holidays and we wish to express our sincere gratitude to him. look forward to another opportunity of having him as our tour manager again Mr chongAnd last wr r fully satisfied with ur service thanksEU Holidays ...
Indu Varier Chothwe
Title of tour :- Italy, Swiss, France and Dubai.Duration of Tour:- 15 days ( 6th of June to 21st of June 2018).Tour Manager :- Tammy Tan.:- well, tour was perfectly arranged. Itinerary were perfectly planned and it was above my expectations. I and my family felt so well taken care of and enjoyed a lot!!!. My special appreciation is obviously goes to our tour manager Miss Tammy Tan who is so kind, helpful and hardworking tour manager. She is always (24hrs) ready for our concern, always attentive and try to solve our problems. She always try to made us happy and Ensure that we feel joyful, safe and happy. She has ability to handle any kinds of customers with patient and make him or her happy at the end. Thank you very very much Miss Tammy for your outstanding service to us ���.Not forgetting to Mr Michael who was first person to pick up my call and arrange my tour and also Miss Vivian who had help me to prepared my documentation for Visa processing...thanks a lot both of you!!!At last but not least, once again thank you EU holiday for you outstanding arrangement for my vacation tour. I and my family had enjoyed to the fullest!!! We had lots of memory back with us which will never goes off till end of my life. Looking forward to see you in next destination. Thank you �
Tour: 13D Eastern EuropeDate: 4th to 16th JuneTour Manager: Jeremiah We had a very enjoyable trip and Jeremiah definitely played a crucial part in making the trip a memorable one. He is a very professional tour manager, giving clear instructions on meeting times, itinerary and peppered dry info with lots of humour. Our daily tour went on almost seamlessly except for some hotel glitches which were not within his control but were resolved. We really enjoyed his professionalism in the way he managed the tour, the way he related to the local tour guides, coach captain and his sincerity towards taking care of us. He is always looking out for us, ensuring all of us are well taken care of. On a daily basis, we were spoilt with his long but engaging stories and most of us will ask for more of his lovely anecdotes each day. On days that we had to travel hours on coach, what looms as long dreary coach ride journeyed on into an engaging inspirational ride as Jeremiah animatedly related stories after stories. Jeremiah is a dependable, professional, sincere and one of the best in-style Tour Manager I had ever met. We are very blessed to have had the pleasure of being in his tour group.
Our Central Europe tour (1 June to 13 June 2018) was superb under the guidance of our tour manager- Michael Yap. We were well taken care of. It was the best time of our lives. Thank you, Michael!Ranjit & Jaspal
Tour Name : 12D/9N Adventure to the BalkansTour date : 8-19 June 2018It was a very pleasant holiday. The itinerary was great, the food was good and the hotels are generally new and comfortable (perhaps with the exception of Grand Hotel Neum). Our manager Jerry was very experienced and organized, and he attended to all details, making our journey smooth and comfortable. The driver Deju was very careful and helpful. We will be glad to choose EU again for our next European holiday.
Yiu Kuen Tse
Tour name : 12D9N Adventurer to the Balkans Tour date : 8-19 Jun 18Tour manager : Jerry OngJerry is one of the best tour manager we had. He was responsible and constantly went the extra mile to take care of us. He took the initiative to bring extra Sambal chili for our tour group and also bought local delicacies to be shared during the itinerary.The tour itself was well organized although the water heating system at certain hotels could be better. The weather can be erratic but we were forewarned sufficienly by Jerry.The area is rich with cultural and historical old towns surrounded by natural scenery - be it the sea or mountains. It was a good trip.
12D9N ADVENTURE TO THE BALKANSTour Date: 9 June 2018 to 19 June 2018Tour Manager: Jerry OngDefinitely a memorable trip for my family and I, this tour offered many wonderful sights to behold; from the majestic city walls of Dubrovnik juxtaposed against the clear waters of the Adriatic sea, to the unique architectural style that each old town embodied, and cobalt blue waters of Lake Bled embellished with Bled Island. During the Montenegro Blue Half Day Tour (optional tour), a hike up the city walls of Kotor revealed a beautiful panaromic view of Kotor Town, Kotor Bay and its embracing mountains. Also, we really enjoyed our 2 nights stay at Sheraton Dubrovnik Riviera Hotel which had the Adriatic Sea near its doorstep.Our tour manager, Jerry, was key in allowing us to have such an enjoyable trip. Every night, without fail, he provided us with the next day's timeline and itinerary. The time allocation for each location was also sufficient such that we were able to explore each place thoroughly. Jerry was also meticulous in taking care of our welfare; he always ensured that we were aware of when the next washroom stop would be and made adequate stops such that we could have a comfortable ride in the bus without compromising on travelling time. He was also very conscientious in giving constant reminders about pick-pocketers at each place of interest. In addition, at hotels which some rooms posed problems, he was prompt to attend to the respective tour members' concerns and made sure everything was settled. We felt comfortable asking him lots of questions about the places of interest we have been to / are going to. He is also very knowledgeable about travelling in other parts of Europe and never once hesitated to answer our queries about them. It is also definitely worth mentioning that Jerry was a great photographer who often offered his help in taking pictures of us, leaving us with immortalised memories of the beautiful places we visited. There was also one day we went to the Plitvices National Park and there was (unfortunately) a drizzle and overcast. Knowing that our photos will be less than ideal, Jerry voluntarily sent us very nice pictures of the park on a clear day. His initiative to send his pictures of the various places of interest, not only on that gloomy day, was very much appreciated by all of us as we'd have lovely pictures to remember the various places by.Not to forget our driver, Duje, who was excellent in navigating through many narrow and winding roads and brought us safely from place to place. He was also very friendly and helpful in loading and unloading luggages on and off the bus.A big thank you to Jerry and Duje!
Tour- 12D9NAdventure to the BalkansTour Manager - Jerry OngDate - 08 Jun to 19 Jun 2018Best guided tour ever. Jerry has all members' contacts on a chat group. Information, schedule for the next day were disseminated thru the chat group.Members also used the chat group to share photos, jokes and issues encountered. Hotel Sheraton got the thumbs up. Hotel Neum was last on the list with members experiencing : no blankets, door dropping all due to ignorance. We had a good laugh at the so many ignorant questions posted on the chat group. Yes and lovely pictures taken on Jerry's camera and share with the group.A very memorable trip made possible by EU hardworking, thoughtful and knowledgeable tour manager.
Tour : 13N/10D highlight of eastern EuropeDate : 4 Jun to 16 Jun 2018Tour manager : Jeremiah TanFirst time joining eu holiday tour package. Tour manager Jeremiah took care of us well, always briefing us on whats ahead for us. Like every package tour, there are optionals and he was not pushy at all. In fact, he gave us honest advice on which ones are worthwhile joining.Typically once we get up the bus, we would all fall asleep but not on Jeremiah trip. He would keep us entertained with some history of the place and many other of his jokes and life story which sometimes are very true and helpful. At stops, he helps the group with photos and precautions.Had a really enjoyable trip.
Tour: HIGHLIGHTS OF EASTERN EUROPE.Tour Manager: Sabestian Mak.Date: june 2018.Sebastian is a very well travelled tour manager who never ceased to impress us with his linguistic abilities and humorous jokes. His attention to details especially the daily Whatsapps reminders on the timing has been very helpful. He has always been approachable and is able to managed the varies requirements of the group with prompt and cool. Well done!赞赞赞！Our favorite is Hungary, Poland n Czech Republic !
Jenny Tiffany Lam
Tour: 13 days 10 night Eastern Europe .Date: 6 to 18 June 2018.Tour Manager : Sebastian Mak. This is our second time booking a tour with EU Holidays. We have a good / patient and responsible tour manager Mr Sebestian Mak. I have notice he do a head count before the bus move off. Mr Mak what’s app us in the night for tomorrow itinerary like weather and constantly keep in touch with what’s app.He entertained us in the coach during Long journey trips.Noted I have a fall and injure my right knee cap and walking with pain. He give a helping hand.We will definitely look for EU Holidays again for our next trip. We will be looking for Sebestian Mak to have a chat and Alicia Pang who recommend this tour to us.Sebestian Mak & Alicia Pang keep up the good work. Many thanks.Your sincerelyPeter Goh / Recca Tan.
Tour: 13 days 10 nights Eastern EuropeDate : 6 to 18 JuneTour Manager : Sebastian MakOur first time booking a tour with EU Holidays. The trip went beyond our expectation for the price we paid. Food and accommodations are satisfactory with only 1/2 hotel rooms were warm due to the aircon not turned up sufficiently for hot European summer time. The highlight is having a good and patient tour leader. Mr Sebestian Mak ensured that the group are together before moving off to another tour destination. I noted that he will walk from the front to the back of the tour bus to ensure all have boarded before we set off to another place. Unfailingly, Mr Mak will watsapp the night before, a reminder of the next day's itinerary, weather, specific notes, etc. Reliable and constantly in touch as he has promptly answered some of my queries via watsapp. During the long bus journeys, he entertained us with destination's facts/info, jokes and even sang for us!Will definitely look for EU Holidays for our future holiday trips! We will drop by EU to visit these wonderful tour managers, Sebestian Mak and also not forgetting Alicia Pang who explained the itinerary so in detail and enthusiasm when we booked this tour !!RegardsA&V