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Testimonials

Testimonials




The tour package included 2 nights Dubai and since we were not interested in Dubai, we opted for the land tour to Switzerland. We had a great time! Thanks to the wonderful tour mates & our Tour Manager Jiafu. Jiafu is humourous, helpful & professional. He is caring and took good care of everyone during the trip. Thanks to his well planning, everything went smoothly throughout the trip. He would always check out the routes so that we would not make unnecessary detours.Before we left the group n departed for SG, Jiafu went an extra mile to brief us on the arrangement for the transfer to airport and how and where to get our tax refund at the airport. He even messaged us to check if we got our refund n if everything went on well on our departure day. We were really touched.The itinerary was planned quite nicely and we had ample time at each location to shop or roam around. The hotels that we stayed were generally good but some of them were located quite far from the train station . We only had 1 meal of Chinese food and the rest were local/western which we preferred.We had a memorable holiday with Jiafu & EU and look forward to travel again with Jiafu.


Sherine Fong

  • Tour: 05ECSTTS04/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/05/2018 - 16/05/2018

Forgot to input comment. Here it goes. Exciting Unique Holiday to Switzerland from 4 May 2018 by Trains attribute to good guide who treated us as “Extraordinary Unique” individuals with loving care and insight explanation of Swiss Alp, culture and economic climate. Thank you Jiafu for making our trip memorable. You have keep up the EU standard of service.


Spl Peggy

  • Tour: 05ECSTTS04/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/05/2018 - 16/05/2018

13D Swiss Italy & Paris with Sabestian MakInitially had my doubts on following a group tour on Europe Holiday. Now I have changed my view on group tour holiday. I had a awesome 2weeks and we really enjoyed ourselves. A big pat on the shoulder for our Tour Manager Sabestian, he is the best!Took great care of the group daily and constant reminder of our safety aspect during the tour. A very knowledgeable person providing great sharing of local food to amazing shopping locations. One night, I had forgotten to offload my hp charger from the coach after long day. Sabestian delivered to my room in 5mins, really impressed by his service. We strongly recommend Sabestian as your Tour Manager when you support EU Holidays! �


JerrYaoqi Hu

  • Tour: 05ECERPS03/18EK
  • Tour Manager: SEBASTIAN MAK
  • Date: 03/05/2018 - 18/05/2018

During the whole trip, our tour leader, Sabestian always shows a very friendly approach and with a smiley face to the group of 30 persons.He has been observant - taking care of the older folks by helping them to get down from the coach (steps are quite high). He makes himself easily available, flexible and is spontaneous to our needs and queries.I should also say that he is a very enthusiastic leader making sure that every morning without fail, is with a smiling face, and readily waiting for us at the hotel lobby to start the day. The whole group was fantastic too, always puantual.One of the nights, he even offered to bring us to the supermarket or the famous shopping centre "Gum" in Moscow. Upon reaching, he will reiterate the way back to the hotel - a very responsible leader. I would like to take this opportunity to thank EU Holidays for organising this good, relaxing trip and also, having Sabestian as our tour leader.Looking forward to the next trip with EU Holidays and Sabestian as our tour leader again.


Peggy Koh

  • Tour: 04ENLEDS22/18EK
  • Tour Manager: SEBASTIAN MAK
  • Date: 22/04/2018 - 02/05/2018

Thank you, EU, for conducting a very memorable holiday to the Balkans. We had a wonderful time there touring the lovely sites, thanks largely to the tour group members and our tour manager. To Mr. Wong (the 'boss'), Hanjie and Ronald, Mrs Cheong said that you kept your word in assigning us one of your better tour managers. Jerry was very friendly, approachable and easy to get along with. He took care of us very well and went all out to make our experience at the Balkans a truly enjoyable one. He also went the extra mile occasionally and spontaneously to help our group members in need, bought us snacks and drinks out of his own pocket and even surprised several birthday members with birthday presents. Many thanks, Jerry, for the services you rendered to us. It is a trip we will always remember and cherish.


Victor Cheong

  • Tour: 04EEBALS25/18EK
  • Tour Manager: JERRY ONG
  • Date: 25/04/2018 - 07/05/2018

EU provides decently good accommodation during our 10-day tour of Eastern Europe. Very leisurely tour with lots of time for yourself. The guide, Wai Yee is great.


Shirley Tan

  • Tour: 05EEBUDS04/18EK
  • Tour Manager: CHONG WHYEE
  • Date: 04/05/2018 - 14/05/2018

Travel Itinerary : Well planned, efficient time management, surprisingly that we can cover so many & must-see places in such a short time, including beautiful Hallstatt & Desden (Germany).�����Hotel: Meet my expectations, 4 stars min. We were lucky to put up in Marriott Hotel for 2 nights at Prague, inside Prague 1.Tour Manager: Whyee is a good, helpful & very experience tour manager. Beside, all residential tour guides were good & knowledgeable.Price: Strongly Recommended. Value for money.


Anthony Angeline

  • Tour: 05EEBUDS04/18EK
  • Tour Manager: CHONG WHYEE
  • Date: 04/05/2018 - 14/05/2018

I just returned from vacation to Eastern USA & Canada and I went with 3 friends.I had an awesome and enjoyable trip and would like to commend Andy as an excellent, amicable, organized, patient,very cheerful, helpful & caring Tour Leader.He took care of all 35 of us and brought us safely back from the holidays.Niagara Falls was awesome but the disappointment was that we did not have the chance to board the cruise�� due to weather condition. We stayed at the Sheraton on the Falls and our hotel rooms had an awesome and fantastic view overlooking the Niagara falls.We spent several hours travelling in the coach and viewed a couple of movies and Andy was great with his jokes and stories..Andy planned and gave us the Directory Map of the Woodbury Commons Outlet in New Jersey, in advance and gave us numerous tips as well.He even offered his assistance to look after our shopping bags should we need to go to the washrooms.Andy also ensured that we have sufficient stops for all our toilets visits and he knew all the directions of the toilets in every city at his finger tips.We had quite a number of meals on our own and Andy is ever willing to give us recommendations ��������.However the couple of Chinese meals provided by EU were not so good Except for the Lobster Meal which was delicious��.The lobster roll at another food court was superb and awesome..��.Overall the vacation was enjoyable and great and I would certainly recommendEU Holidays and Andy Yuan to my friends and colleagues as well as family members & relatives.�


Kathy Chua

  • Tour: 04USECSS28/18EY
  • Tour Manager: ANDY YUAN
  • Date: 28/04/2018 - 11/05/2018

Thank you Ricky for job well done in providing us with knowledgeable historical info before each place of visit. Yr initiative in helping me retrieve my ‘bag’ is greatly appreciated. Hrs on the coach was never long with yr ideas of games & prizes for correct answers were good re-cap for places we hv visited. Yr whatsApp chat is useful as we can refer for information that you provide on a daily basis. We find Ricky very hardworking & he loves what he does so that ROCKS. We will definitely recommend EU to our friends and looking forward to our next holiday with EU.


LK Ng

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

10days Scenic Eastern Europe TourTour Manage is Whyee. I just came back from Prague. My sister family and I are very enjoy this Europe trip, led by Miss Whyee. Thank you Whyee.


Chwee Bee

  • Tour: 05EEBUDS04/18EK
  • Tour Manager: CHONG WHYEE
  • Date: 04/05/2018 - 14/05/2018

Totally enjoyed my trip with Ricky Woo as our tour guide! We went to Eastern Europe and it was a job well done from him. Excellence service and responsibility!!!


Florence Yeo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

Was quite skeptical with Ricky’s capability when he was first introduced to us as our tour manager as he look young and inexperienced.However he has proven me wrong. He is hardworking and capable tour manager.The ice breaking and quiz session he has organised was quite creative and entertaining. The quiz session has helped us to recap those places we have visited.He has his unique way of resolving problems promptly and efficiently. This is evidenced when we were given a place in a restaurant in Kraków with a strong stench. He insisted to speak to the restaurant manager and we were eventually put up in a cozy place. His prompt and efficient effort to resolve the issue is commendable.Ricky is definitely an asset in EU holiday.Keep up with your passion to perform and good work.


Sandra Teo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

Met our tour manager, Ricky, during the briefing and he patiently went through every detail in the briefing notes emphasizing important points so that everyone takes note of what to look out for during the trip.On departure day, he gave us another set of concise self-prepared notes highlighting in brief where we are going everyday in the trip and how long the journey takes. During our bus journey, he shared the history and knowledge of the places that we are going to visit, engages us in ice breaker game to let all the tour mates know each other. He prepared quizzes to let us revise the knowledge and places that we have visited and reward us with useful & pretty little gifts from Europe.He was also very attentive & patient to the needs of the tour mates, ensuring that enough toilet stops were provided, informing that the water bottles in the room are chargeable or not in WhatsApp group, even providing photo of the lift level to press to go to the breakfast restaurant, in case we forget or wasn’t paying attention. He will ask the driver to try & stop near the restaurant if possible so that we do not need to walk too far in the hot sun. He ensures that our meals are taken care of, leaving him little time for his own meal. He was also very patient to all the questions of the tour mates repeating time and again until we understand.Overall, We enjoyed the trip, with our very hardworking & dedicated tour manager, managing a group of 35 tour mates, ensuring everyone’s safety & comfortability, which is not easy. Pat on the back, Ricky, continue the good work, wishing a good career with EU 


Jennifer Teo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

This is our first time traveling with EU Holidays tour,Tammy was friendly, patience, responsible and humorous, the trip is never say for dull.We enjoy with happy face from Milan to Dubai, Tammy always care about our tour mate and also have give birthday cake for who birthday on 24 April until 07 May, the care and service are very very good, we feel comfortable it.We are very satisfied for this honeymoon with Tammy take us to Europe, we would like say thanks you so much for our tour manager Tammy.We will join again for next trip with EU Holidays, we hope next trip tour manager is Tammy.See you again, Tammy �


Fu T'shen

  • Tour: 04ECCHLA24/18EK
  • Tour Manager: TAMMY TAN
  • Date: 24/04/2018 - 07/05/2018

这是我第一次参加Eu holidays。我很喜欢旅行,几乎全世界都去过。这次会跟EU HOLIDAYS 去东欧13天,说因为听朋友说,EU HOLIDAYS 的东欧团,办得很好,于是, 我就跟太太二人参加了。这是第三次去东欧。我们的领队是RICKY WOO, 第一天在新加坡机场,他就交给我们一个信封,里面有行程表,详细记录每一天的行程,到什么地方,何时抵达,参观什么景点。这一点做得很好,这是我参加其他旅行社所没有的。行程安排得很紧凑,每到一个景点之前,RICKY 在车上就先介绍这个国家,描述如何去欣赏美丽的景点,到了要去吃什么当地的美食。若是遇到长时间的车程,RICKY 就会讲讲故事、笑话、玩游戏,他还买礼物送给得奖的团友。一路上,他都尽心尽力地照顾我们,让我们感到旅途愉快,也忘记疲劳。因为有了这样好的领队,我下次还会参加EU HOLIDAYS 去旅行.


Richard Ng

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

这是我第一次参加Eu holidays。我很喜欢旅行,几乎全世界都去过。这次会跟EU HOLIDAYS 去东欧13天,说因为听朋友说,EU HOLIDAYS 的东欧团,办得很好,于是, 我就跟太太二人参加了。这是第三次去东欧。我们的领队是RICKY WOO, 第一天在新加坡机场,他就交给我们一个信封,里面有行程表,详细记录每一天的行程,到什么地方,何时抵达,参观什么景点。这一点做得很好,这是我参加其他旅行社所没有的。行程安排得很紧凑,每到一个景点之前,RICKY 在车上就先介绍这个国家,描述如何去欣赏美丽的景点,到了要去吃什么当地的美食。若是遇到长时间的车程,RICKY 就会讲讲故事、笑话、玩游戏,他还买礼物送给得奖的团友。一路上,他都尽心尽力地照顾我们,让我们感到旅途愉快,也忘记疲劳。因为有了这样好的领队,我下次还会参加EU HOLIDAYS 去旅行.


Ng Peter

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

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