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Testimonials

Testimonials




@Lubis is easily the best guide ever. We just returned from the Balkan Delight. It was the small details Lubis did that differentiated him from the rest: paying for everyone to use public toilets, ensuring the elderly are ok, making videos when the group mates did not know how to operate certain things in the hotel rooms. He was the saving grace when we had bad experience with a certain freelancer 2 years ago in Spain.


Fe Lix

  • Tour: 09EESJJS27/18QR
  • Tour Manager: SYAFI LUBIS
  • Date: 27/09/2018 - 08/10/2018

Completed a eastern Europe tour to Croatia/Bosnia/ Slovenia (12D9N adventure to the balkans) with Jeremiah Tan as tour leader today. Had a fantastic holiday with hubby. Good weather, tour program & tour members. Special commendations to Jeremiah for being a sincere & professional tour leader who kept the tour interesting & fun.


Yong Choo Tan

  • Tour: 09EEBALS26/18EK
  • Tour Manager: JEREMIAH TAN
  • Date: 28/09/2018 - 08/10/2018

Joined the 12days Adventure Balkans Tour. Affordable price, accommodation & meal were pretty good! I met with the most professional Tour Manager that I ever had. Jeremiah has done an awesome job �����! Hopefully will have an opportunity to follow his tour again�! Thanks Jeramiah for providing us with an enjoyable & memorable vacation�


Mimi Chan

  • Tour: 09EEBALS26/18EK
  • Tour Manager: JEREMIAH TAN
  • Date: 28/09/2018 - 08/10/2018

5 StarsTour Name: 12D9N Adventures to the BalkansTour Dates: 26 Sep 2018 - 7 Oct 2018Tour Manager: JeremiahThis was my first tour group with EU Holidays. We had an enjoyable, memorable and fun trip with Jeremiah. Jeremiah is professional, caring, honest, humorous and fun loving with lot's of stories and experiences to share with us. Thanks Jeremiah, you have done a good job.


Siao Ping Tan

  • Tour: 09EEBALS26/18EK
  • Tour Manager: JEREMIAH TAN
  • Date: 28/09/2018 - 08/10/2018

Tour: 13D10N Italy-Switzerland-Paris + 2N DubaiDate: 13-28 Sept 2018Tour Manager: Paul TeeSales Consultant: RinInitially was just expecting just average old school itinerary style "Touch and Go" when signed up for this tour package. Also Kudos to the sales consultant also for recommend this tour. During this trip , Mr Paul Tee gave us knowledge and survival tips in Europe which is valuable so that will not end up victims of pickpockets. He is also a Photographer who took great photos and make me and my wives look like supermodels. He also give reviews on where to get cheap and good food during our free and easy duration so that we will not waste any euros on horrible food. But most valuable is Mr Paul helps all tour members to break the ice on the very first day so that we all can click earlier and the tour will be more fun. Finally he also have voodoo power to bless every day in europe is a happy day. So Well Done Mr Paul!


Hanwen Choong

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

Tour: 13D10N Italy-Switzerland-Paris + 2N DubaiDate: 13-28 Sept 2018Tour Manager: Paul TeeWho says 'mystery trip deals' are the necessary trend now for travels? For our 31pax group to Europe, planned traditionally as it is by EU Holidays but we still get to appreciate the extreme fun & excitement its Tour Mgr Paul Tee injected to it!!My hubby Jason & I were 1st time with EU Holidays & 1st-timers to Europe. No regrets to our choice on package tour this time round.Tribute to Paul & our coach captains Mr Arthur & Mr Petro. Because of Paul's bubbly & steady character, we benefitted from a very FULFILLING plus SAFE & SECURED trip. Million likes to both coach captains mentioned above for going the extra mile in safeguarding our belongings in their coach. If you ask me, it's a MUST in Europe if you would like to enjoy & be worry-free at the same time.Prior to trip, Paul was very responsive to our queries. Additionally, all individual tickets up 'Eiffel Tower' were thoughtfully PRE-BOOKED online by him WEEKS-IN-ADVANCED; purpose was to cater for us a much more shortened queue time.During the trip, his jovial nature livened every single tour member. We were a bunch of unique 'honeymoon couples' + a family but due to him, we are well-bonded as a big family. He organized bonded sections for us out of his personal rest space, which touched our hearts as we all witnessed how he holds his job with high esteem, always willing to sacrifice for customers' satisfaction. Even on F&E hours, he is never off-duty & always pre-empt us of thoughtful/safety info. I had minor foot injury but our big family with Paul really showered me with care & concern. Thanks to all for helping me had a speedy recovery.Lastly, it is never a wrong move to ensure that precious moments were captured during trips. Paul was enthusiastic in extending his service by helping ALL couples/family in taking photos at most landmarks/magnificent scenes, though it is not obligatory of a Tour Mgr.Someone from our group commented that despite the cold temperature up at the mountains, Paul was seen taking photos for some of us without his gloves on! Because of these, I really salute to him for using his full heart to serve us. I knew he did all these for us not expecting any return but rather it's his strong passion for his job that drives him to give willingly. At the same time, I am grateful that we have this valuable gift granted from him (our Europe photo album) to keep for life that my hubby & I would never forget!!I have nothing much to pick on Paul but for 6-Star excellence award, personally as a lady I would advocate just a little bit more on recommendations for some unique accessories buy (since this is a stylist ctry). Having said that, can you imagine I still managed to get some nice earrings at an out-city shopping mall arranged by Paul? Isn't he fabulous?Cheers to all. We are missing him already & looking forward to the next trip with him mannnn! His humorous characteristic is definitely his unique strength & I sincerely hope EU would treasure him as he had proven to be a great asset to the company! We love selfless & caring Tour Managers like him :)Luv, 'Young & Dangerous' Big Family


Ca'rey CK

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

11D8N Europe Highlight 18-28 September 2018 Tour Manager: Ms. Nichole LimMs. Nichole Lim has comprehensive knowledge in Europe history & excellent in explaining the details of the highlight of places in every part of the itinerary program. Throughout the program, she is able to organize the itinerary (travel plan) to be punctual, safe, healthy and sustainable journey. With her humble personality, warm-hearted, diligent attitude, very discipline and passionate about her work as a tour manager, we wish she can continue to upkeep the good standards & strive to the best in her future leadership and professionalism in EU Holidays Pte Ltd.


Tan Chia Wei

  • Tour: 09ECCHLS18/18EK-N
  • Tour Manager: NICHOLE LIM
  • Date: 18/09/2018 - 29/09/2018

We recently went for a 13D-10Days Footprint package tour of about 35 persons to Europe. It was Beautiful and memorable tour.The tour leader John is very responsible of taking good care of us and always looking out for our safety. And bringing us for Optional tours upon our request. John crack jokes during our journey and share with us historical and general information at every place of interest/country/city we visited in both languages so that we can appreciate and enjoy our trip. In London Big ben was under renovation since last year Eu didnt mention about this to us we was disappointed. But Overall it was a beautiful trip we did enjoyed .Thank you Eu for the Europe tour.


Devason Francis

  • Tour: 09ECCFPA09/18EK
  • Tour Manager: JOHN FOO
  • Date: 09/09/2018 - 22/09/2018

10D7N Italy FiestaTour Manager: JiafuHad a wonderful trip with EU Holidays. The itinerary is well planned, full of attractions throughout the 7 days. Our tour manager Jiafu worked round the clock to ensure that our tours went through smoothly. Having travelled to Italy a lot of times, he was well aware of the threats of pickpockets and scammers roaming amongst the tourists attractions. He constantly reminded us to look after our belongings; for which I am truly grateful to that. We had a close call but no incident at all due to his constant reminders. He also translated the tour guides’ history lessons for those non-English speaking families, as well as constantly injecting humour in his stories to keep them lively. As we left the tour group midway to continue with our Europe tour, he went beyond his duty to ensure that we have proper transportation to the airport. He also texted us constantly to make sure that we reached our destination safely. Kudos to Jiafu! I highly recommend him to anyone!


Gao Chunxi Adrian

  • Tour: 09ECCIFA13/18EK
  • Tour Manager:
  • Date: -

11D8N Romantic Greece 21 September 2018 to 01 October 2018Tour Manager: Luke SohI’d like to express my gratitude and thanks to Luke Soh for his professionalism.We’ve met with the “Medicane” - cyclone in Greece during our stay at islands, Mykonos & Santorini. With that, all ferry providers are closed and we have to stay three nights at Mykonos & two nights at Santorini respectively.Luke is calm and has great crisis management skills. He diligently liaise with the local travel agency and contacted Singapore office and make necessary arrangements for all 27 tour mates. He kept us updated regularly via our group chat on the situation.With the disruption of our travel plans due to this natural disaster, he continued to plan our daily activities and make us feel at ease and enjoy ourselves thoroughly.Most importantly, it was with great relief that he had initially made changes to our itinerary, i.e, to have the Athens city tour done on the first day instead of having it at the last day (as stated in the itinerary). Otherwise, we would have miss to visit places of interest like The Acropolis, Temple of Olympian Zeus, Panathenaic Stadium, etc.In our group chat, it was shown that all of us were very grateful to Luke for his careful logistics and planning.All 28 of us, including Luke, made it back to Athens on 30/09/2018 when the ferry provider reopen the ferry service to have us transferred back from Santorini to Athens. With the rushing from sea port to airport, we finally manage to catch our two international flights back from Athens to Istanbul & Istanbul to Singapore.Luke had indeed made this Greece tour an exceptional memorable one for us!Would like to thank Luke once again for everything he has done for us and would like to congratulate EU Holidays for having an asset in having Luke as a staff!Would recommend both EU Holidays and Luke to all my friends and relatives!Well done Luke! Hope to travel with you again in near future!RegardsAdelene Tan


Adelene Tan

  • Tour: 09MGATHS21/18TK
  • Tour Manager: LUKE SOH
  • Date: 21/09/2018 - 02/10/2018

Just had an enjoyable trip (13-28 Sep) to central Europe with EU Holidays. Our multi-talented tour manager Paul Tee was exceptional; attentive to the needs and safety of everyone in our tour group, while also ensuring we had a fun and enriching experience.


Dx Lim

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

Tour: 13D10N Italy, Switzerland, Paris + 2N DubaiDate: 13-28 September 2018Tour Manager: Paul TeeMy husband and I would like to thank Paul for making our honeymoon trip a memorable one. We were not sure what to expect from this tour and boy were we pleasantly surprised!Nothing was too much trouble and with Paul around, we know that we will be in good hands as he ensures everyone's safety.To conclude, I would strongly recommend EU Holidays and Paul to my friends and family. Great job!


Tracy Wee

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

Tour: 13D10N Central Europe tour : Italy, Switzerland & Paris + 2N DubaiDate: 13 Sept - 28 Sept 2018Tour Manager: Paul TeeWe would like to commend Paul for being an exceptional Tour Manager. He serves with heart and treats everyone sincerely.With Paul around, we know we are taken care of. There is no need to stress about what to bring, what time to wake up, where the toilet is, whether got pickpocket or not.Need to know more about the culture, history of Europe? Paul will share interesting facts with you.Need entertainment? Paul can sing, can tell jokes.Need beautiful photos? Paul take great photos, can use for pre-wedding shoots also Need mooncake? Paul brought that along with him. Need good weather? Paul... erm, will try his best to arrange activities best for the weather. For example, he noted that the weather is rainy, so he swapped that day's photo taking activity with the next day's shopping. As a result, we all managed to take great photos at the Nostro Dame the next day.I have to say at the end of the trip, all of us bonded well thanks to him.Definitely will recommend him, if anyone looking to book tours and need advice.Lastly, our driver, Mr Arthur, from Poland is also very wonderful! A steady man who looks younger than his age. Full of energy and make us feel safe with his good driving skills and friendly demure.


Benjamin Yong Qiang

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

Tour: 11D8N Romantic GreeceDate: 21 Sep - 1 OctTour manager: Luke SohLuke was really friendly, patient and helpful throughout the trip. He has a good sense of humour that never fails to cheer the group up:)Halfway through the tour on the islands, unforeseen weather (strong winds and incoming cyclone) led to the cancellation of our ferry rides. Despite all of these delays and hiccups, we still managed to cover all the tourist attractions and managed to get back to Singapore without any delay. This is all thanks to the awesome efforts of Luke and the local guides from Mykonos and Santorini! Well done!Also really thankful that Luke took the initiative to rearrange the itinerary such that we go for our Athens city tour on the first day instead of the last day. If not we would have missed the city tour and our trip would not be complete!Thank you Luke for making this trip such an enjoyable one :) Highly recommend him!


Lau Kwee Min

  • Tour: 09MGATHS21/18TK
  • Tour Manager: LUKE SOH
  • Date: 21/09/2018 - 02/10/2018

Tour Central Europe 13D10N: Swiss-Italy-Paris + 2D DubaiTour manager: PaulDays: 13-28Sep2018Paul deserved to be top 5 best tour leader in EU Holiday with his fanstastic service - thoughtful - responsible - experiences - good skills .....can not write finish because he is too good. Book him as a tour leader and you will know! I will only travel with EU Holiday if the tour is manage by Paul!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Võ Lâm Minh Tuyền

  • Tour: 09ECERPS13/18EK
  • Tour Manager: PAUL TEE
  • Date: 13/09/2018 - 28/09/2018

Tour: 11D 8N - Romantic GreeceDate: 21st Sept to 1st October 2018Guide: Luke SohAwesome � service rendered by Luke in this challenging ordeal halfway through the tour in the island. With the unforeseen weather conditions cyclone, rains and floods we manage to get on to the ferry miraculously and this is all the hard work of Luke and the local tour guide effort in Santorini and Mykonos.Not forgetting the above, the professionalism by Luke in attending to all requests and accommodating all of us to the best that we can have in terms of comfort, food and knowledge of the places of interest was absolutely outstanding.Luke had even taken the initiative to switch the half day tour on the day we arrived in Athens instead of the last day which proved to be a smart choice as with the unexpected weather conditions that caused the trip to be chaotic trying to get on the ferry and flights as promised we did not manage to land in Athens earlier for the last day city tour. Thus kudos to Luke for such great service and effort to let us enjoy this Greece trip without fail!Highly recommended Luke for any of his future tour!


Jessie Chen

  • Tour: 09MGATHS21/18TK
  • Tour Manager: LUKE SOH
  • Date: 21/09/2018 - 02/10/2018

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