13D11N Spain and PortugalVanessa Koh Yu Sim (7 Jun - 19 Jun 2016)
13D 11N Spain and Portugal
Departure date: 7 June
Tour manager: John Foo
This is my first time going for a tour (I usually travel free and easy), but I enjoyed myself immensely. John is a v responsible and organized manager and he always tries to go the extra mile to cater to our needs; for instance suggesting other optional tours when the grp is not very keen on a particular one/ doing online check in on our behalf. He's also always v concerned for our safety and well being, constantly telling us to drink up and be aware of pickpockets. He's also v bubbly and entertaining with his countless stories and animated personality. Thanks for always taking care of us and making this trip an enjoyable one!
11D8N Romantic GreeceFan Ng (13 Jun - 23 Jun 2016)
Hi , I would recommend EU holidays to all especially those who are keen on Europe trips like Greece. My hubby n I just came back from 11n8d Greece led by tour mgr Mr Jeremiah Tan. Special compliments to him for being a very great n attentive tour guide. Being seasonal traveller whom joined many tours before, we noticed this tour manager is providing wow top notched service to us. From start of trip he'll ensure everyone is comfortably seated on airplane...then being a honeymoon couple he was particularly sensitive n took care of our needs to enjoy the 2pax space in terms of accomodation and for dinner arrangements. He was jovial n humorous n shared alot of his personal stories on the bus n makes effort to wake up same time to engage us during breakfast n meals. Even til last parting he waited at baggage corner in sg to ensure everyone gotta their luggages no lost. Indeed a tour manager who is a valuable staff. My hubby n I first time experience is so great that we would definitely join EU for our next trips.
13D10N Italy Switzerland FranceYu Shaun (9 Jun - 21 Jun 2016)
13D/10N/CentralEurope - this was our first travel with EU Holidays. It's reasonable pricing and interesting travel highlights attracted us and Guess what, our trip was way beyond our expectations. We were bowled over and overwhelmed by the experience. It was a trip that we especially my teenage boy enjoyed tremendously. The positive experience was also made possible because of our awesome tour manager Ricky Cheong and our tour members. Professional and knowledgeable Ricky places our group's safety and interest first. Thank you Ricky
13D10N Italy Switzerland FranceAnnette Lim (9 Jun - 21 Jun 2016)
13D Italy, Switzerland and Paris
Tour Manager: Rick Cheong
This is my first time joining a group tour and to my surprise it was not hectic as I thought it would be. Hotels were pleasant too.
Special Thanks to our tour manager who constantly remind us about the safety and security especially pickpockets. He is experienced and versatile in the itinery so that we could enjoy to the fullest. I left my souveniers and sunglasses in the coach on my last day of the tour. He was helpful enough to retrieve the items for me to be collected in Singapore office.
Overall my parents and I had an enjoyable trip.
13D10N Italy Switzerland FranceEunice Tay (9 Jun - 21 Jun 2016)
Tour name:13 Days Italy, Switzerland and France
Departure Date: 10 June 2016
Tour manager: Rick Cheong
It has been many years since I have signed up to join package tour as I have unpleasant experience with package tours which are always with tight schedules, exhausted and rushed through all the tour activities. This time as my husband and I are too busy to plan our own free and easy tour so we just decided to walk into EU (we choose EU as we think it specializes with Europe tour) and signed up the package tour. I am very glad that we have made the right choice, the trip turn out otherwise, we really enjoyed very much and have a wonderful time. Oh our group members are awesome!! we gel very well, share the laughter and always help to look out for each other during the trip.
I would like to take this opportunity to thank my tour manager Rick Cheong who is very efficient, experience ,professional and accommodating. Based on his experience, he adjusted the itinerary so to ensure that we have smooth trip, and we don't miss out on any of the tour activities, thanks to Rick, we get to enjoy our Saturday shopping at galleries Lafayette, spend a longer time at the beautiful Lake Titisee . During the trip, he constantly reminded us to be careful with our belongings in case of pickpockets, and always on the look out for our safety.
Rick, Thanks so much and keep up the good work.
10D7N Italy FiestaJames Cher (7 - 18 Jun 2016)
10D Italy Fiesta + 2N Dubai
Date: 8/6/16 - 18/6/16
Tour Manager: Sabestian Mak (Mr)
Although he is a small built person but he was being portrayed like a big brother to me. I am truly awe by his immerse expertise in handling a tour group and took care of our welfare. It is an honour and privileged to have him as our tour manager. He set himself as a role model and discharged his duties in professional manner. Apart from tips of travelling, he is also able to share his personal philosophy and life stories to aid in forming rapport with us. He is also the reason why I will choose EU holidays for my next group tour.
Overall, it has been an excellent trip in terms of covering numerous attraction points in Italy within short period of time and tasting different regional cuisines. It was also a memorable experience in Dubai as we went there during summer and Ramadan period.
13D10N Italy Switzerland FranceTan Irene (9 Jun - 21 Jun 2016)
13D10N Italy, Switzerland and Paris
9 June to 21 June
Managed by Rick Cheong - friendly, efficient & helpful
10D7N Italy FiestaMitch Leo (7 Jun - 18 Jun)
10D7N #Italy Fiesta + 2N Dubai
Departure Date : 7 June 2016
Tour Manager : Sabestian Mak
This is our family's 1st trip to Europe. I have heard mixed reviews (both average and fair) from my friends who have signed up with EU Holidays before. I was skeptical but decided to give it a go. My family booked this at the very last minute as our original travel plan was disrupted.
1. REVIEW OF TOUR ITINERARY/HOTEL/FOOD/LOCAL TOUR GUIDES:-
(Overall Review: 3.5* )
a. Places of interests covered in the itinerary were very well spread. Ample time was allocated for each stop.
b. The hotels chosen were well maintained, clean and comfortable. Breakfast spread can be improved on as it was quite a boring and limited selection of merely croissants, eggs and bacon. But considering the price we paid - fair enough. Meals covered were average but the chinese lunch cuisine was good!
c. Local tour guides were jovial and informative. They conducted a detailed introduction of the places and are generally considered good.
2. REVIEW OF TOUR MANAGER - SABESTIAN MAK:-
(Overall Review: 5*)
a. Our tour manager, Sabestian, deserves to be highly commended for his professionalism, knowledge, good attitude and going the extra mile for his tour group.
b. Although the travelling time to all the places can be quite long, we were kept entertained by Sabestian, who was well-prepared with his jokes, his knowledge of the history of the places and sharing of alot of other general knowledge. These helped alot to lighten the mood amongst our tireness during the bus journey.
c. Sabestian is constantly reminding us to careful with our bags and belongings. Some of us were busy taking photos at Florence and would let our guard down for a while...and before you know it, Sabestian will be walking between us and chanting the phrase repeatedly to us "Be careful of your bags! Alot of pickpockets here!"
d. He is consciously looking after the welfare of the tour mates and will never fail to be at the end of the "dragon tail"...making sure that those who are busy taking photos and lag behind are not left behind. He also makes extra effort to make sure that the local tour guide is aware that there are elderly n parents with kids and makes sure we can catch up.
e. Sabestian is a very professional tour manager who handles latecomers with tact. We only had 1 incident where a family was late for about 15 minutes. His experience and manner of handling the situation helped to make sure that (1) the rest of the group dont waste time hanging around waiting and (2) the family dont get left behind, and (3) at the same time, no one in the tour group is late again - is truly worth commending. Good job!
f. He goes the extra mile to make sure that the ladies have enough time to shop at the outlet stores and that everyone goes back HAPPY with hands full and pockets and wallets empty !!
g. Last but not least, something that Sabestian managed to bring to our tour group - "team spirit". This is hard to achieve but Sabestian did it.
Sabestian did not join us to Dubai as he had to stay back in Bologna to wait to lead another tour group arriving the day we left. He had done such a good job in bringing the tour group together, that all of us were looking out for each other from the moment we reached Dubai til we left Dubai. Well done - Sabestian, you are not only a tour manager but portrayed the traits of a real LEADER!
We would definitely return to EU Holidays and look forward to join Sabestian's group AGAIN. Good words of Sabestian have since been spread to family n friends. Thank you, Sabestian and EU Holidays for the fantastic memories!
10D7N Italy Fiesta7 - 18 Jun 2016 (Chen Xu)
12 Days Italy + Dubai departed on 8th June.
Itinerary was well planned and tour manager, Sebastian, was resourceful and knowledgeable. I am very pleased with the assistance that the tour manager had provided. Personally recommend travellers to go for the optional tours as travelling in Italy can be troublesome and tedious.
Excellent trip for those who want to get a glimpse of Italy and experience multiple cities in Italy within a short period of time. Inevitably lots of time were spent on the bus. This is my first time travelling with tour group and it has exceeded my expectation.
Dubai's hotel and service are great but the heat is intolerable. I would only go once to experience the "free" sauna. Local driver recommended to visit Dubai during winter.
13D10N Italy Switzerland FranceDesmond Chew (9 Jun - 21 Jun 2016)
Date: 10 - 20 June 2016
Tour Manager: Rick Cheong
It is important to have a meticulous, organised and experienced tour manager for group tours, and we were fortunate to meet one during our trip to Italy/Switzerland/France. Our tour manager, Rick Cheong took good care of all of us during the trip. He ensured the well-being and safety of everyone when we were moving around different places and was flexible to tweak the itinerary slightly to make our trip more comfortable. He is humorous, knowledgeable and shared many of his travel stories which we find them fascinating to listen to. We would like to take this opportunity to thank Rick and fellow tour companions for making our trip a memorable one!
13D10N Italy Switzerland FranceTeo Lye Heng (9 Jun - 21 Jun 2016)
Tour Leader : Rick Cheong
9/6 - 21/6/2016
Awesome Europe Holidays. Value for money - interesting itineraries, comfortable hotel stay & nice food. Most importantly , awesome tour leader Rick. Rick is meticulous & helpful in coordinating & taking good care of all administration procedures. He also pays attention to details & take good care of all passengers young & old. Kudos to Rick, we have a memorable Europe holidays
12D9N USA Western Delight Le Yuan (9 Jun - 20 Jun 2016)
12 days 9 night USA west coast delight
Travel date: 9 June - 20 June 2016
Tour Manager: Chris Hee
Just back from this wonderful trip. Thank you for our tour manager Ms Chris Hee. She has very good knowledge and also a good photographer. She even Bring us to the Universal studio Hollywood and Q with us together under the hot sun for the rides . Really appreciate the hard work and I should say she done a very good job. Thank you for EU holidays for the wonderful arrangement , comfortable accommodation and we will definitely come back again. A happy customer