13D Italy Swiss Paris + Extra 1D in Fco Fennie Chia (17/12/16)
I joined the 13D - Italy/Switzerland/France in Dec 16 led by @[539548922:Connie Hay]. I must said this is one of best tour packages I have taken. Reasonably priced with no hidden cost. All optional tour fees and tips were clearly shown and explained to us before the trip - no surprises. Hotels were between 4 - 5 star standards including Hilton hotel and itinerary well paced - ladies..rest assured that there are enough time for shopping and most key attractions in the cities were covered.
Most importantly, we were fortunate to have Connie as our Tour Manager - not only is she 'strong' in carrying our heavy luggage, she is experienced, professional and ensured that all of us were well taken care of. She started engaging the group via whatsapps group chat a few days before departure to prepare us for the trip. She even went the extra mile on her off day to bring us around on our free and easy day in Paris - we thoroughly enjoyed ourselves.
Once again, thank you Connie and EU for making this family trip a memorable one. We definitely are looking forward to the next one with EU.
10D7N Italy Fiesta + 2N Dubai Geraldine Chua (3/12/16 - 11/12/16)
Programme: 10D7N Italy Fiesta (3/12 - 11/12)
Tour Manager: Sebastian Mak
This marks my 2nd trip with EU with the mum. It went smoothly with Sebastian's detailed planning from time keeping to allocating our seats for our meals. A songbird at heart, we were entertained with his renditions of Thai and Vietnamese songs during a long drive! Thanks to Sebastian, we managed to cover three villages in my much anticipated visit to Cinque Terre and scored really pretty photos.
Lastly, i'd like to extend my sincere gratitude to Sebastian whom remembered i had misplaced my handphone till the very last day and took great effort to assist me in reporting my lost mobile to the Italian police.
Hope the kind service continues and i look forward to more tours with EU.
13D Italy Swiss Paris Jiayan Li ( 17/12/16 - 29/12/16)
Tour package: 13d10n Italy Switzerland Paris
Travel date: 17th dec - 29th dec 2016
Tour manager: Michael Yap
My family and I enjoyed our family trip with special thanks to our tour guide Michael Yap. He is a fantastic tour guide who is well versed in both English and Mandarin. Those who are looking for a tour agency to bring your grandparents/parents who are not well versed in English, EU holidays is the agency you can trust. My parents did not feel left out when we visited the various attractions as he made an effort to explain the history behind each attractions in both English and Mandarin. My siblings and I are very pleased that our tour guide turns out to be a professional photographer too. Haha. He knows how to position the camera to make a normal attraction looks fantastic. This is our first tour with EU holidays but I foresee my parents would be signing up future tour packages with EUholidays. Due to Michael's professionalism, you can be assure that the trip will be a promising and memorable one.
10D7N Central Europe (6 Countries) Jaeden Jun De (24/12/16 to 4/1/17)
12D9N Central Europe ( 24 Dec 2016 to 4 Jan 2017)
Tour Leader: John Foo
It was a very pleasant journey travelling with EU as it was my first time going Europe with my brother. John, our tour leader was very knowledgable and experienced as he shared alot of information with us on what to look out for and what to buy.
Overall, he planned the whole flow of the tour very well and was very caring as he consistently reminded us to be to be aware of pickpockets in Paris and some other cities.
Also, I lost my handphone cable on the 4th day of the tour and John kindly lent me his cable for the remaining days of the trip so that i do not need to spend unncessary money to purchase a cable in Europe which will be expensive.
Lastly, i will recommend this tour to everyone who have not being to europe yet before.
13D Italy Swiss Paris + 2N Dubai Tan Wee Chin (14/12/16)
Tour: 15 days Italy, Switzerland and France discovery plus dubai
Tour manager: Wang Jiafu (aka Michael in Europe)
Departure date 14 Dec 2016
My mum and 2 sister when to Europe trip thru EU holiday during Mar 16 and they give a good feedback about EU holiday. So I decided to sign my year end Europe holiday tour package with EU holiday.
The briefing conduct by Jiafu are very informative and details enough compare to the pre-tour briefing I join my mum and sister during Feb 16.
Jiafu had deliver a high standard service and led our group with professionalism and great sense of humor. We are highly pleased and impressed with our tour manager and EU holiday.
He even brought us to places out of his own during our last day in Paris on 25 Dec which we have no program except our own free n easy time.
I will sure recommend EU and Jiafu to my families, relative and friends. I already Look forward for the next tour with EU.
13D Italy Swiss Paris + 2N Dubai Roger Loh (15/12/16)
EU Holidays Pte Ltd had far exceeded our expectations during our 15-day Europe and Dubai tour in September 2016! The itinerary was so well planned that we could maximise our time visiting plenty of places in Paris, Versailles, Venice, Florence, Pisa, Sienna, Milan, Titisee, Lucerne, Engelberg, Mt Titlis, Jungfrau, Interlaken, etc and yet not overly tiring for us. Food, shopping, accommodation, transportation and flights were also well arranged and of good standards. Overall the tour was great value for money! Last but not least we were so blessed to have the BEST tour manager I ever come across, Mr Steve Loh, as our guide who is both competent and knowledgeable! Thank you once again from the bottom of my heart for arranging such a wonderful and memorable tour for me and my fiancée Jane Kang! We will surely travel again with EU Holidays!!
10D7N Central Europe (6 Countries) Royston Ng (24/12/16)
Central Europe 10D Tour (Germany, Switzerland, France & Amsterdam)
Departure Date: 24Dec
Tour Guide: HuiQing
I just returned from my 10D Central Europe Tour and would like to commend Hui Qing for being such an amazing tour guide! She has been very thoughtful and helpful in every way. Thanks lots for the memorable and enjoyable holiday led by you during this short period of time and look forward to many more trips with you again! �
Royston and family
9D6N Germany Romantic Route Wong Soh May (23/12/16 - 31/12/16)
9D6N Germany's Romantic Road
Date: 23rd to 31st December 2016
Tour Manager: Mr Chong Hwee Min
This is the third time we booked our tour through EU Holidays. As expected, we were lead by a wonderful and experienced tour manager. Even before the trip have begun, he will WhatsApp us updates and photos for us to have a general idea on how the attractions look like, and what to look out for. This shows how passionate and responsible he is.
Mr Chong, knows every single historical event that took place in Europe (He can even remember the exact date of that particular event). Listening to him speak about the history of Europe transports you back to the past.
Mr Chong would make a renown history academia if his profession wasn't in tour leading His speaking and engagement makes the bus journey a bearable and meaningful one. He would also let us listen to various classical scores and explain in detail, the importance and the stories behind it.
All in all, Mr Chong is indispensable and a legendary figure in tour leading.
- Lien Family
13D Italy Swiss Paris + 2N Dubai Xiaolan Wang (14/12/16)
13 days Italy Swiss Paris, 14dec departure...This is the first time that we travel to Europe and our tour has been arranged by our tour manager Jia Fu very professionally. The travel and hotel arrangement were great. He is nice and friendly person, very approachable and experienced. He has shared a lot self experience and knowledge of the cities we have visited. Although sometimes quite nagging such as "watch your belongings" but we all know it is for our own good. He has also worked beyond his duties and brought us to our interested places along the journey. Our itinerary didn't include Germany but he managed to brought us for a visit in black forest upon our request.
The travel distance between cities and countries are very long. But he has tried his best to entertain us with songs and jokes so that our travel time was not boring at all. He even help us with the heavy luggages even though he is not a strong guy.
Along the tour, meals provided was quite surprising such as Chinese food.
I really enjoyed myself and I do appreciate all the knowledge shared and guidance that he has provided for our tour. All the credit goes to Jia Fu and I wish to have him as my tour manager again with EU holidays!
13D Italy Swiss Paris + 2N Dubai Ashok Samtani (1/12/16-16/12/16 )
I travelled with Jia Fu for a Europe tour from Dec 2 to Dec 15. Being my first time in Europe, I must say he was indeed professional and well informed about the surroundings. He cared for the entire group. On one instance, I left my bag on the bus and he brought it in for me in the cold with a smile and without any complaints. He also used his own money to purchase wine for us to sip and enjoy. Having travelled with other companies, i can safely say no other company has cared for us till this extent. Well done EU holidays and most importantly thank you Jia Fu for making this holiday extra special. �
10D7N Italy Fiesta + 2N DubaiJane Teo (03/12/2016 – 14/12/2016)
Tour Name: 10D 7N Italy Fiesta + 2N Dubai
Travel Period: 03/12/2016 – 14/12/2016
Tour Manager: Mr Sebastian Mak
This was our family first time travelled with EU Holidays. It was highly recommended by my sister (she had a good travel experience with EU during last 2 years) to join with EU for Europe Trip.
EU Holidays provided a well planned itineraries for the tour programme in Italy which covering most tourist attraction places. We also enjoyed the optional tour- Desert Safari in Dubai, it was a memorable and great experience to our family.
I would also like to praise Mr Sebastian Mak who has been very professional in fulfilling his duties as tour manager. We had a big group member of about 40 pax on board, he was very organized and managed our group well. His time management on every attraction stop was well controlled and clear instruction given. During the long drive in the bus, he entertained us with his songs, jokes and life stories. He also share with us the style of pick-pocket in Italy and alert us to be careful.
We are very lucky, throughout the whole trip there was no raining day at all.
Not forgetting to thanks all our tour-mates who were very co-operative in punctuality of reporting time and also help to take nice picture for our family.
Overall, we are satisfied with this great travelling experience with EU Holidays and the services by Mr Sebastian Mak.
Looking forward to join EU Holidays again for our next vacation.
13D Italy Swiss Paris + 2N Dubai Jia Jia Qi (1/12/16)
13D10N ITALY SWISS FRANCE + 2 NIGHTS (BELGIUM+HOLLAND)
Departure date: 1 Dec 16
Tour manager: Jia Fu
Family of 3.
I am truly impressed with the attention to detail and constant availability to help us as and when needed. Likewise as Sandy, we took up the following itinerary as EU was unable to form the Europe Discovery group.
The trip from start to finish was far and away better than we ever imagined. With tours including the amazing architecture and city, local food and drink spots, wineries, and a local festival. We would have missed so much had we not taken the tours and tried to plan this trip ourselves. The drivers and guides were always on time and friendly. Especially Jia Fu, one thing that I like was that he will constantly remind us to be cautious on our belonging. He was attentive, knowledgeable, always trying his best to meet our demands, making an effort to bond with us even after a long day, recommend what are the possible souvenirs we can get, trying to engage us during our bus ride like preparing games and prizes in order not to keep us asleep and forking out his own money to treat us wine or so..
As for the hotel wise 2 (ART MUSEO & CAVALIERI DELLA CORONA (STD)) wasn't what we were expected as it was stated in the itinerary that it was a 4/5 stars hotel but it turn out to be small and old, more like a 3 stars hotel. My mum almost fell from the old fold-able bed. The food was generally acceptable except the dinner at Milan if I'm not wrong. The creamy pasta was tasteless. None of us finished it.
Overall, it was a positive experience I would say. The tour manager (JIA FU) was excellent. Itinerary wasn't that rush. However, I do hope that for future tour, maybe it would be good that for trip that require extensive walking should be arrange on a second / third day. It was exceptionally tiring for the SQ group on the first day to walk around. We will definitely be back. Good job EU and Jia Fu. Thank you very much for bringing us around. We really did enjoy ourselves.