In view of the evolving COVID-19 situation worldwide, EU Holidays has put in place enhanced precautionary measures to safeguard and protect the health and well-being of our customers, visitors and employees, in accordance with the health advisories from the Ministry of Health Singapore.

For guests visiting our office:

- Temperature taking for all guests visiting our premises
- Administration of health screening, travel declaration and contract tracing forms for all guests
- Provision of hand sanitisers on our premises
- Provision of surgical face masks upon request, if needed

For our employees:

- Temperature taking for all employees twice daily
- Increased frequency in cleaning and disinfecting of high-contact areas, surfaces and equipment in the office
- Administration of a travel declaration form for employees who travel and cross the Singapore-Malaysia border
- Staff are encouraged to stay home and seek medical attention promptly if they feel unwell.

For customers on our tours:

- Temperature taking of customers and tour managers/leaders at airports
- Temperature taking of customers, tour managers/leaders, local guides and drivers twice daily throughout the tour
- Provision of hand sanitisers on board our coaches
- Provision of surgical face masks for all customers on tour, and provision of additional face masks upon request if needed
- Increased frequency in cleaning and disinfecting of coaches
- Tour managers/leaders have been thoroughly briefed on the precautionary measures and contingency plans in case of emergency
-Provision of 24-hour emergency hotline number to customers on our tours