A Tour Agency Singapore is a person or a company that arranges and organizes services related to travel and tours. In Singapore, a Tour Agency is any entity that provides travel and tour packages involving travel by air, sea or land.
This article provides you with a guide on how to start a tour agency Singapore and obtain a travel agent’s licence in Singapore.
Who Needs a Tour Agency License?
A tour agency licence is required in order to conduct business as a travel agent. The Singapore Tourism Board (STB), the government body responsible of issuing the license, has defined a travel agent as providing the following services:
Sells tickets entitling an individual to travel, or otherwise arranges for a person a right of passage on any conveyance.
Arranges or conducts tours within or outside Singapore.
The above definitions cover companies that provide travel services, excursions, sightseeing, tours (including freelance individuals), tourist services and ticketing agents for airlines, tour buses and cruise ships.
Pre-Requisites for A Tour Agency License
Before filling in the application form for a tour agency license in Singapore, you must be aware of the following requirements:
Company registration – You must first set up a Singapore company with the intention of conducting business as a travel agent.
Paid-up Capital – The company must have paid-up capital of at least S$100,000.
Key Executive – The company must appoint an appropriate person for the position of key executive. A key executive is responsible for the day-to-day running of the business and his/her appointment must be approved by the Singapore Tourism Board (STB). He/She must be a Singapore citizen, permanent resident, or employment pass holder.
Character – The company’s executive and managerial appointments must be of good moral character and fame. Proof, such as police clearance, credit background checks and letters of good conduct from relevant government agencies are required.
Email Address and TRUST – The company must have a website to operate the business. The company must also observe the “Terms and Conditions for the Use of the Travel Related Users’ System (TRUST)”.
Office Space and Signboard – The company must set up a business office dedicated solely to travel agency operations. The space cannot be shared with any other type of business.
The Singapore tour agency license is valid for two years and expires on 31 December of the following year irrespective of the month in which you initially made your application. You must renew your license one month before it expires.