S Hwa Soh

上个月的4-10-2019 to 15-10-2019参加了EU Travel 的12D9N Adventure to the Balkans (Tour code : EEBALS) 回国后至今才有机会整理旅行照片，虽然已经过了一个月多，但我们还是仍然非常留恋克罗地亚

Misaki Tee

Tour name: 12D9N ADVENTURE OF BALKAN Travel date:27OCT2019 - 6NOV2019 Tour manager: Kenneth Ng 每年都和公司团出发，今年等一次带家人和女儿跟团。家人们是等一次跟团，所以对每天早上早起吃早餐出发的时间有点负担。本人觉得还好因为已经习惯了跟团。Kenneth 很负责，也很照顾我三岁大的女儿，每天都有零食吃

Henry Koo

We went for the 12D 9N Balkans adventure from 27 Oct to 7 Nov 2019. It was a very enjoyable trip. Kenneth Ng, our tour manager is a star, took care of our every need, down to the little things. we are impressed by his professionalism and thoughtfulness. This being our first travel with EU holidays, we are happy with our decision to try out another agency.

Cindy Ng

12D9N Adventure of Balkans 27th Oct to 6th Nov 2019 Tour Manager: Kenneth Ng Review: Our 1st time with EU holidays. Kenneth was very professional, caring and helpful all the way, making the trip enjoyable and memorable. Thank you Kenneth for making sure we are well fed, providing up to date information of weather and answering any queries we have promptly.

James Tay Mong

Tour : 12D 9N Adventure to Balkan’s trip Departures: 26Oct - 6th Nov 2019 Tour manager : Jerry Ong It was an awesome trip and everything went smoothly ! The itinerary that was planned for our trip was all covered by Jerry Ong ! Jerry always offer to help us take photo and advice us which location is good to take nice picture. We are very pleased with his service and would recommend him to family and friends !

Tan Matthew

【An exceptional tour guide May】 My wife and I joined EU Holiday during our recent tour to Balkans on 16 Oct to 27 Oct 2019. To be honest, this is our very 1st trip with EU Holiday. But we were pleasantly surprised that we have received fantastic services throughout, and was in fact extremely happy with the experience tour guide “Maybelle Phua, in short May” we had. On the day of departure morning, we have received from May that she has set up a chat group for our group and seeking our consent. We were impressed and thankful with her thoughtfulness. After which, we received a series of info with regards to the flight details, currency used, time and gate of departure, temperature of the destination when we arrived and etc. Among other things, to verify the correctness of our names in the E tickets. It is a comprehensive information we are needed. A big thank you to May. At the departure hall, after receiving the relevant documents, on the courtesy of EU, we were invited to the SATS premier lounge to enjoy a light meal and drinks before our departure. Wow! What a pleasant surprise for us. Upon arrival, we were warmly welcomed by May and most of our names were called and mentioned (wonder how she can remember our names). We felt welcomed and with such a friendly atmosphere. We had a good start! Throughout the tour, May speaks confidently and at ease, not stumbling over the words or stuttering every other second. She does not spew facts about the place of interests, attractions, for example, this cathedral or that castle. She is passionate about history and her excellent knowledge of Balkans history and culture was literally enlightening. One of the good example is that she leads us through the entire walking tour in Venice, Italy despite we have a local tour guide. Besides, she talks about some memorable stories with valuable lessons to learn, the lives of people who once lived in and the ones who still live on. In sum, she knows her stuff and answer all questions correctly. I could clearly tell that May really knew what she was doing. On top of that, she is very informative and kept everyone interested at all times. In terms of tour guide and tour members relationships, the bonding, atmosphere with one another is so special that traveling with her felt more like traveling with a friend and felt like home to all of us. Without doubt, May is our best tour guide so far. l respect for May who does a great job there; friendly, informative and professional - a true sample of excellent tour guide to make our holiday so enjoyable and memorable. Oops....On meal and transportation arrangements and itineraries, my wife and I are very pleased with EU Holiday’s services. Well planned EU Holiday! The next time if I would like to book a tour, I would defintely book with EU Holiday again and above all to highly recommend May to everyone! Thank you so much May!

Desmond Choo

Balkan tour 21-31 Oct 2019, Tour Manager: Joe Teh My family would like to express our utmost gratitude to our tour manager,Joe Teh for really making this trip an enjoyable and wonderful one. He is professional and really on top of things at all times with his valuable advice throughout the entire trip.He is really an asset of EU Holidays. Well done. Joe. Keep it up. Choo Family

Sofiah Lim

Tour: 12D9N Adventure to the Balkans On behalf of my friends and I, many thanks to Jun Bin, our tour manager, for making this trip a safe, smooth and enjoyable journey!

Myers Liu YF

Balkans trip on 21-31 Oct 2019 with EU Holiday is one of the best trip we ever enjoyed. Tour Manager Joe Teh is very experience, knowledgeable, attentive, helpful, humour, and provide extensive service even before and after the tour. Both my wife and me would like to thank him for the good service rendered during the trip. However, optional excursion arranged by EU Holiday should really be "optional". It should be improved for tourist NOT joining the optional excursion have some place to go. Myers Liu YF 2 Nov 2019

Siyau Teck Heng

We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.