Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 5 July 2018 - 19 July 2018Tour Manager: Ong Jia FuHow do I describe such a tour like this… I wished that a time machine exists so that time can be brought back to the duration of the tour. It was an amazing trip because of the people that were present and also a well-planned itinerary. But what is a trip without its manager (for the case of Europe), it wouldn’t have been a success without the manager. I boldly say that this particular trip was a very successful because of my tour manager Jia Fu. I fractured my ankle on the first day in Rome at the Colosseum. One would think that I would not enjoy the trip, but instead i came back smiling and being satisfied.I could have been told to stay on the bus for most of the itinerary for the subsequent days of the tour but Jia Fu was like a shepherd, not leaving any sheep behind (Figuratively speaking). Instead of going through the normal routes which the other would take, he used his years of experience to bring me into the medieval village of Siena using the pathways which are much more manageable for someone like me who is on crutches. This shows how much dedication and care he has for each and every member in the tour. He continued to show he caringness by offering so much help within the trip to get a wheelchair for me. Basically, without a wheelchair, I was almost impossible for me to carry on with the trip as there is so much walking in Europe.After getting a wheelchair, I was still constantly greeted with a smile and not a disappointed face as I was a burden on the tour. His smiles and jokes cheer me up every single day. Not only does he have to pay attention to me cos I was slower, he also pays careful attention to every other member counting and asking if everyone was feeling alright and good. I see what he does everyday cos I was not able to freely roam around myself instead I was often close beside him. He even accompanied me to the hospital the second time in France as the first cast made in Rome was too tight and it was affecting my health.We all know that bus rides can be annoying boring and long. But Jia Fu makes the bus trips enjoyable. If a bus ride was 4 hrs, he could literally go on for 4 hours. The worst kind of trip would be a silent one but our bus rides were filled with laughter, guessing games, history lessons, cultural talks, movies and singing sessions. Also, he is considerate and knows when to stop talking and when to talk, this gave us sufficient sleep and sufficient entertainment on the bus ride. Where else can you find this kind of bus rides? Amazing, job well done.Jia Fu is a strict and punctual tour manager, he doesn’t like repetition and he is a task-oriented person. Jiafu has this very special tone when speaking that one might not agree with at the start, but as time goes by, you feel as if its home cos he is Singaporean and you miss it after a long trip like this. He just makes the atmosphere of the trip feel homely. You could say that this way of handling is ruthless but I beg to differ, Jia Fu has his own way to make thing fun and enjoyable. Join him and you will understand why. He is clear in his instructions and always concerned with the schedule of the trip just to fulfil our demands. He has delivered excellent results on this trip, providing punctual services to the hotel/meals/attractions/well-being. He also goes the extra mile to always give the tour a happy ending whenever there is a cancellation of attractions due to the country’s regulations. Many others may just sit back and relax telling the tour members to settle their own itinerary, Jia Fu was different. Due to his hard work and efforts, we got to see fireworks at 11.30pm on the national day of France. A session that i will never forget.Last but not least, Jia Fu made efforts to bond with every member and he created opportunities for members to bond with one another. It really fostered a good environment in the tour group where everyone was comfortable with one another by the 2nd/3rd day. A good environment promotes a more enjoyable trip.I will definitely look for Jia Fu again for my next group tour. A friendly and homely tour guide that should not be missed.
Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 5th-18th July 2018Tour Manager: Jia FuMy mum and i decided to join a tour group for our vacation and this was one of the best holiday experience ever. The tour members and our tour leader Jia Fu made the trip memorable and fun. Jia Fu is an extremely caring and attentive leader who takes care of every need and wants. He ensured everything runs smoothly and even made the effort to call the hotel to get the keys ready so that we could go straight to our room after a long day. Additionally, despite being out the whole day, Jia Fu also made extra effort to take us to see the fireworks in Paris as it was their independence day.Other then the exciting itinerary planned, Jia Fu takes the initiative to bond the tour members together and treats us like family. We really enjoyed ourselves with one another and of course the interesting places of interest visited, with ample time given for shopping as well.Thank you Jia Fu and EU holidays for this memorable vacation experience! Will definitely book with EU again for my future travel endeavous.
Our 1st time Europe Trip this 5 to 16 July 2018 was a “Very Memorable Journey”�Me and my Wife have had a wonderful experienced with a great places of Italy, Switzerland, France and a glimpsed of Germany. Although we weren’t able to join them on the Dubai itinerary because of our Berlin Convention, but, still the vacation was a successful and an amazing one.��Thanks to our fellow Tour members that we were able to build a great camaraderie among each others and became friends along the way.��Last but definitely not the least, Our heartfelt Big Thank you to our Tour Manager: JIA FU for a very well organised and great execution of the trip, his 14th years of experienced in the industry gave him the complete edge in terms of handling the most memorable journey of your life. We are really grateful & fortunate to have him as our Tour Manager. He was amazing, fun, expert on his chosen field, friendly, exciting, accommodating and a very considerate type of person�We highly recommend JIA FU and will definitely look after him in EU Holidays for our next Travel overseas! Cheers Jia Fu!�������
Gilbert A. Urbayan
Very enjoyable trip led by tour manager JiaFu!
Jia Hao Lee
Jia Fu is our tour manager during the Europe trip. He is informative, interesting, and funny! You can't get bored on this tour! He put things in perspective and kept things entertaining as well as informative! Always ready to help and has great facts about each place we visited which was great, highly recommended! :)
Tour: 11D8N Europe Highlights + 2N DubaiDate: 04 July 2018 - 17 July 2018Tour Manager: Hui QingWe went on the trip as a family of 4 and had a wonderful and relaxing time in Europe and Dubai. Thanks to our tour manager Hui Qing who ensured that the group tour went very smoothly. She gave us very clear directions and suggested us the souvenirs that we could buy in each city.She was also very thoughtful to bring along small packets of sambal chilli and bak kwa for all the tour mates. We were having western meals every day, hence a touch of local flavour really delighted us. Thanks to Hui Qing and her gesture!Hui Qing made the effort to screen singapore-made movies in the tour bus when we had long journeys and kept us entertained. She also constantly reminded us on the safety precautions that we should take and we can see that she is definitely an experienced tour manager.When the air-con did not work at one of the hotels, Hui Qing also took the initiative to request for a fan to be provided instead, which also met our needs, as the weather was still quite cold.
Tour: 13D Italy Swiss Paris +2N Dubai tour manager tammy Date 06/06-20/06-18 this is my first trip to Europe and I fill that I chose the right tour agency Eu holidays tour manager cumming tammy did an excellent job in taking care of all of us. She do a head count before the bus move constantly reminded us about being careful with our personal belongings and beware of pickpockets. she is caring, responsible and very helpful in offering to take photos for us. I noticed that she was also very good in provided tips for us before we get off the bus at each location, which I am sure everyone appreciated fully.She made an effort to watsapp the whole group on the following day itinerary (eg what time to gather, morning call timing, weather forecast and umbrella she planned ahead of time to avoid traffic jam and not hesitate to adjust the itinerary based on weather conditions before we reached our next hotel / after collection of room keys, she also briefed us on the Tax Refund times to have all the necessary refund forms to be filled up properly. She even went with tour members to get the refundShe also well prepared and learned person now the need of the tour mate lot of items she brought example can opener. Tree pin plug. Medicine. Power point. Power band. Gloves. Sambal,you name it she have itTammy treated us all a free breakfast in dubai, and that night we also have pot luck at her room and it's really enjoyedThis is definitely one of my best guided tours! I'm looking forward to my next Europe holiday with EU, likely to the Greece
Went on this tour with my mom and I'm glad to say that it was a memorable experience for the both of us. From the beautiful architecture to the delicious food and the wonderful culture, everything felt like a dream come true for me personally. Our tour leader was meticulous in planning out everything and ensuring everyone was ok. He also gave us ample time to walk around and take photos. In general, everything was planned out nicely and instructions were clear. As such, even though this was our first trip to Europe, we didn't feel lost at all. Also, our group members were really friendly too, glad that we made friends on this trip!:) Personally, I find that the pace of this trip is just right, and unlike most tours, it isn't as tiring and thus, I would highly recommend this to anyone who wants to visit Europe, it will definitely be an eyeopening and wonderful experience.
Jenique Koong Shun Xin
Me and my husband had an awesome holiday. We felt that we had chosen the correct agent - EU holidays for this trip. Not forgetting our tour manager, Ricky Woo. He is exceptionally professional, had very good patience and did a very good job. Taking care of our well being and constantly reminding us of our safety. He make sure that we really enjoy each placeof interest by helping to explain in Chinese for us when the tour guide can only speaks English. Our food was also taken care cautiously making sure that the restaurants served our correct orders. He also make sure that all of us are comfortable in our allowed hotel rooms. He also managed to work well with the coach driver. We are all like travelling in one big family. He deserves more than 5
Yie Jie Lau
I’m Glad that my girlfriends and I actually signed up for this tour package. The fun experiences and new friends (from all walks of life and ages) made throughout this trip was memorable and amazing!Giving a shoutout to our tour manager, Mr Ricky Woo! I would think that his ice breaking introductory during the bus ride at the beginning of the trip was indeed crucial. This enabled interactive and enjoyable bonds with each and everyone, making our trip a lot more close-knitted.He was also patient with all questions and requests raised up by our members during the trip. He also found time to mingle with each group which makes him more approachable and friendly. He would speak about the places of interests and also make constant reminders in both English and Chinese to ensure all members are cared for. His attentiveness and attitude also stood out as he ensures everyone have a balance of everything, be it sightseeing, shopping, no shopping, affordable and nice eateries etc.Food taken care by EU hols was good too! The places of interests and pace of travelling were also to my liking.So I would sincerely highly recommend EU Hols and Ricky on embarking your next holidays with a group tour!
I had a great time during my 13D10N Italy, Switzerland & Paris + 2N Dubai trip. My tour guide Ricky Woo was highly professional and friendly, and the travel itinerary was enjoyable and well planned out. I highly recommend EU Holidays to travelers that want to visit Europe.
It's been awhile since I joined a tour group for a holiday and I must say it's a pretty awesome experience with well planned itinerary. My girlfriends and I really enjoyed ourselves.The tour members and our tour leader , Ricky Woo, had been awesome throughout the trip. Ricky is a remarkable tour leader who made sure everything was in place for the trip , from the places of interest, to our meals, accommodations and the traveling time, to avoid any delay in the schedule.He made it a point to cater to any demands and made everyone in the group feel comfortable throughout the trip, despite having a back to back tour group to lead. It was his ice breaking games that brought everyone in the group closer.From being strangers to friends, I am really glad that I signed up for this awesome Europe trip. Thank you Ricky and EU holidays for this memorable experience!
Heng Yun Shuang
Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 21 June - 5 July 2018Tour Manager: Ricky WooI had an awesome time in Europe with my girlfriends. I like the itinerary and pace of our tour. It is nice having our transport, accommodation, admission tickets and most meals settled for us. All we need to do is to keep to time and enjoy the sightseeing planned out for us.Our tour leader, Ricky Woo, is highly personable and professional. He ensured that the needs and demands of each tour member is attended to, with much patience. Ricky managed each hiccup and issue with care. That left us feeling very much at peace and secure throughout the trip. Having a tour leader with us on top of the local guides, is a real bonus. Ricky worked hard to make sure we each had a great time in Europe.Tour group is fun! Even for young people like my friends and I. We bonded and had great conversations with our tour members. Truly an experience to go for. Thank you EU Holidays and Ricky Woo for your great service. �
Lee Mei Zhen
Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 21 June - 5 July 2018Tour Manager: Ricky WooFirst time travelling to Central Europe with EU Holidays, grateful to the tour leader Ricky Woo for making the trip a smooth and fun one with his careful planning and sense of humor.He was courteous and passionate, explaining in detail the tour schedule, things to note, tips along the way, all in both Mandarin and English to ensure everyone understands. A dedicated and caring tour leader, he always made sure everyone stays together as it can be chaotic in some places where there were lots of tourists.Food was good and so was the company. Very happy to make new friends from the tour group, though we were first strangers, we've come to help out and care for each other throughout the trip.I will always remember the beautiful sights and experiences through this 2 weeks journey. Switzerland is so lovely!Thanks EU Holidays and Ricky for making this a memorable trip for us all! Keep up the good work :)
13D10N Italy, Switzerland & France + 2N Dubai, 21/6 to 5/7/18Tour Manager/ Ricky WooMy sister and I enjoyed this tour very much, thanks to and thumbs up to Ricky!! Through our numerous travels with other tour agencies, we were very much impressed by the service and performance of Ricky - humourous, energetic (who must be very tired after a 10 odd hours of train-ride from Swiss to Rome to pick us up at the airport), caring and helpful (he helped us in carrying luggages up stairways/coaches and also whenever he saw the need or got special requests from other tour members); communicative and engaging, flexible, personable and outgoing (through his 2 sessions of ice-breaking and tours Quiz, he got everyone one of us feel comfortable talking to and sharing with each other and to him!) He is punctual and directive, too! Throughout the travel, we feel the group bond in getting along very well and enjoying shared experiences, every moment of every sightseeing!
Tour manager: Chris TeoTour date: 13-23 Jun 2018Tour: 11D8N Sights of ScandinaviaI had a great trip led by Chris Teo. He is a very jovial, responsible, approachable and experienced tour manager. Constantly reminded us to take care of our personal belongings; offered to carry our luggages where hotel lifts not available and at expense of no breakfast for himself; sharing his experiences on places he travelled, histories and stories during the long coach journey; giving us extra photo stops whenever time permits. Another interesting activity is daily exploring the supermarkets which excited most of us.Good job, Chris. Thank you!
Lee Lee Ong