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Testimonials

Testimonials




Totally enjoyed my trip with Ricky Woo as our tour guide! We went to Eastern Europe and it was a job well done from him. Excellence service and responsibility!!!


Florence Yeo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

Was quite skeptical with Ricky’s capability when he was first introduced to us as our tour manager as he look young and inexperienced.However he has proven me wrong. He is hardworking and capable tour manager.The ice breaking and quiz session he has organised was quite creative and entertaining. The quiz session has helped us to recap those places we have visited.He has his unique way of resolving problems promptly and efficiently. This is evidenced when we were given a place in a restaurant in Kraków with a strong stench. He insisted to speak to the restaurant manager and we were eventually put up in a cozy place. His prompt and efficient effort to resolve the issue is commendable.Ricky is definitely an asset in EU holiday.Keep up with your passion to perform and good work.


Sandra Teo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

Met our tour manager, Ricky, during the briefing and he patiently went through every detail in the briefing notes emphasizing important points so that everyone takes note of what to look out for during the trip.On departure day, he gave us another set of concise self-prepared notes highlighting in brief where we are going everyday in the trip and how long the journey takes. During our bus journey, he shared the history and knowledge of the places that we are going to visit, engages us in ice breaker game to let all the tour mates know each other. He prepared quizzes to let us revise the knowledge and places that we have visited and reward us with useful & pretty little gifts from Europe.He was also very attentive & patient to the needs of the tour mates, ensuring that enough toilet stops were provided, informing that the water bottles in the room are chargeable or not in WhatsApp group, even providing photo of the lift level to press to go to the breakfast restaurant, in case we forget or wasn’t paying attention. He will ask the driver to try & stop near the restaurant if possible so that we do not need to walk too far in the hot sun. He ensures that our meals are taken care of, leaving him little time for his own meal. He was also very patient to all the questions of the tour mates repeating time and again until we understand.Overall, We enjoyed the trip, with our very hardworking & dedicated tour manager, managing a group of 35 tour mates, ensuring everyone’s safety & comfortability, which is not easy. Pat on the back, Ricky, continue the good work, wishing a good career with EU 


Jennifer Teo

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

This is our first time traveling with EU Holidays tour,Tammy was friendly, patience, responsible and humorous, the trip is never say for dull.We enjoy with happy face from Milan to Dubai, Tammy always care about our tour mate and also have give birthday cake for who birthday on 24 April until 07 May, the care and service are very very good, we feel comfortable it.We are very satisfied for this honeymoon with Tammy take us to Europe, we would like say thanks you so much for our tour manager Tammy.We will join again for next trip with EU Holidays, we hope next trip tour manager is Tammy.See you again, Tammy �


Fu T'shen

  • Tour: 04ECCHLA24/18EK
  • Tour Manager: TAMMY TAN
  • Date: 24/04/2018 - 07/05/2018

这是我第一次参加Eu holidays。我很喜欢旅行,几乎全世界都去过。这次会跟EU HOLIDAYS 去东欧13天,说因为听朋友说,EU HOLIDAYS 的东欧团,办得很好,于是, 我就跟太太二人参加了。这是第三次去东欧。我们的领队是RICKY WOO, 第一天在新加坡机场,他就交给我们一个信封,里面有行程表,详细记录每一天的行程,到什么地方,何时抵达,参观什么景点。这一点做得很好,这是我参加其他旅行社所没有的。行程安排得很紧凑,每到一个景点之前,RICKY 在车上就先介绍这个国家,描述如何去欣赏美丽的景点,到了要去吃什么当地的美食。若是遇到长时间的车程,RICKY 就会讲讲故事、笑话、玩游戏,他还买礼物送给得奖的团友。一路上,他都尽心尽力地照顾我们,让我们感到旅途愉快,也忘记疲劳。因为有了这样好的领队,我下次还会参加EU HOLIDAYS 去旅行.


Richard Ng

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

这是我第一次参加Eu holidays。我很喜欢旅行,几乎全世界都去过。这次会跟EU HOLIDAYS 去东欧13天,说因为听朋友说,EU HOLIDAYS 的东欧团,办得很好,于是, 我就跟太太二人参加了。这是第三次去东欧。我们的领队是RICKY WOO, 第一天在新加坡机场,他就交给我们一个信封,里面有行程表,详细记录每一天的行程,到什么地方,何时抵达,参观什么景点。这一点做得很好,这是我参加其他旅行社所没有的。行程安排得很紧凑,每到一个景点之前,RICKY 在车上就先介绍这个国家,描述如何去欣赏美丽的景点,到了要去吃什么当地的美食。若是遇到长时间的车程,RICKY 就会讲讲故事、笑话、玩游戏,他还买礼物送给得奖的团友。一路上,他都尽心尽力地照顾我们,让我们感到旅途愉快,也忘记疲劳。因为有了这样好的领队,我下次还会参加EU HOLIDAYS 去旅行.


Ng Peter

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

Ricky is a responsible and efficient Tour Manager. He always put in his best efforts to ensure all arrangements and experience is smooth and enjoyable.During our long coach ride, he is able to come up with activities to keep us entertained and also help us to re-cap and refresh our memories on the places we have visited in a fun way.Ricky also set up a WhatsApp group to share important information daily in both English and Mandarin. It is also a platform our tour members shared informations and photos as well.Kudos to his good job and keep the passion burning for the job. It is a committed tour manager like Ricky that attracts repeating customers to EU holidays. Keep it Up!


Leng Foong Meng

  • Tour: 04EEMUCS28/18EK
  • Tour Manager: RICKY WOO
  • Date: 28/04/2018 - 11/05/2018

10D7N Scenic Eastern Europe - Tour Mgr Chong Whyee- well organised - had a good time


Tan Kah Tee

  • Tour: 05EEBUDS04/18EK
  • Tour Manager: CHONG WHYEE
  • Date: 04/05/2018 - 14/05/2018

I joined the 13-day tour to New York and Canada from 28 Apr 2018 to 10 May 2018. Would like to thank our guide Mr Andy Yuan for his superb service. Everything went on well and all of us enjoyed ourselves :)


Tan Cecilia

  • Tour: 04USECSS28/18EY
  • Tour Manager: ANDY YUAN
  • Date: 28/04/2018 - 11/05/2018

Andy is the best tour guide ever. the US / Canada tour was on end of April to bigining of May. Andy knows his job very well. very knowledgeable in those places we visited. Big Thank you to you. We had great time.


Jacky Chan

  • Tour: 04USECSS28/18EY
  • Tour Manager: ANDY YUAN
  • Date: 28/04/2018 - 11/05/2018

Tour: 11D8N Europe highlights + Dubai Tour Date: 19/4/2018-2/5/2018Tour Manager: Ng Hui QingA big thanks for my tour manager hui qing, she take a good care of our group. Coz of she i have a wonderful holidays.....thank you very much..


Violet Khoo

  • Tour: 04ECCHLA19/18EK
  • Tour Manager: NG HUAY CHENG
  • Date: 19/04/2018 - 30/04/2018

EU tour is awesome . I enjoyed my 12 days tour from Milan to Amsterdam .Our Tour Manager Tammy Tan is PRO & Caring. Great job & well done babe!����


Mimi Lee

  • Tour: 04ECCHLA24/18EK
  • Tour Manager: TAMMY TAN
  • Date: 24/04/2018 - 07/05/2018

Just back from 11D 8N Europe highlights + Dubai n would like to say big thanks to our tour manager hui qing she is great n give us lots of joy n memorable moment, thanks for everything��


CM Khoo

  • Tour: 04ECCHLA19/18EK
  • Tour Manager: NG HUAY CHENG
  • Date: 19/04/2018 - 30/04/2018

I’m so in love with South Africa. The itinerary is very relaxing. No need to rush, there’s more then enough time for photo takings to capture the magnificent of Table Mountain, Victoria Falls, Capetown coastal and we even caught 2 lionesses on vid during our game drive! (that’s a bonus!) What more Jeremiah is such a cool dude, very the relax and yet charismatic. He surprises us by arranging Halal meals eventhough we did not expect much. Thank you for being sensitive to our needs. All in all it’s a two thumbs up � �. Am looking forward to other EU trips


Lady Rose

  • Tour: 04MSVFAA22/18ET
  • Tour Manager: JEREMIAH TAN
  • Date: 22/04/2018 - 04/05/2018

We ( family of 8 ) had one of the most enjoyable trip to the Eastern US and Canada . The itinerary is very well planned , nice restaurants which included 3 great lobster meals and not forgetting the clean comfortable pleasant hotels during our trip. Our guide Andy is very professional in every aspect took care of our accommodation, food, sharing with us on best buy , what to eat , and also into minor details as to what wear to be most comfortable .Although there were long bus trips , there was never a dull moment , we watched movies and also Andy’s pre-arrival to destinations briefing and his entertaining stories. His very good time management allow us to gain more time at every locations.Thank you EU holidays and most of all Andy for wonderful holiday .


Julia Lim

  • Tour: 04USECS 28/17SQ
  • Tour Manager:
  • Date: -

Previously, I and my family had not so great experience with some overseas tour groups due to their unprofessionalism, poor service and also poor time management.Then, one day, I was approached by my good friend. She introduced me a tour package with very interesting itineraries in Central Europe. As a first timer to engage a local tour group in Singapore, I was sceptical at first. I was so afraid of disappointment (again); as in my mind, there were so many places to cover and would it be really a successful trip and would we really have so much time to enjoy every place without any haste ?Lots of questions rambling on my mind whether it’s going to be worth the efforts or going to be the other way around. However, me and my friend agreed to take up the holiday plan and keeping our fingers crossed.Moving on, to cut the story short, we were assisted by Raymond Teo, one of their customer service executive. He’s really patient in answering our queries and managing our visas processing too. The preparation was smooth-sailing and so timely efficient.Hence, we’ve been introduced to our Tour Manager, Kevin Cheng. We both had a very good impression about him. He has smiley face and friendly manner to all group participants. The briefing was great, it gives us lots of perspectives on what to prepare or to avoid during long trip like this.From day 1 to 15 in Europe plus 2 more days in Dubai were absolutely memorable. All places of destinations are covered satisfactorily without any rush and hassle. As our Tour Manager, Kevin gave us plenty of useful information regarding the places/weather/clear time allocation/our meals schedule in each place and importantly, know-how tips as a tourist in foreign countries. He prioritised our safety and comfortability with tremendous patience and perseverance.I could easily feel that this “quite long” trip was so “easy to handle” for me, it’s far from burdensome experience. Thankfully, our trip was supported by lovely spring Europe weather, great circumstances and not to forget – bunch of fun and friendly friends we have known in our tour group.It was really amazing experience that I had with EU Holidays ! I wish I could enjoy more holidays with my beloved ones and without any hesitation, I will choose EU Holidays again… <3


Yulia Wandira

  • Tour: 04ECDISA07/18EK
  • Tour Manager: KEVIN CHENG
  • Date: 07/04/2018 - 24/04/2018

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