13 Days Spain & Portugal (Summer)Janet Lim HH (19 May - 31 May 2016)
I have enjoyed my 13days Spain and Portugal tour with our tour leader Sebastian Mak departing from 19may to 31may. I want to give my big thank you to him for he never fail to take care of everybody in the group. Very knowledgeable, responsible, entertaining and hardworking tour leader. He sing so well in songs of different language. I would highly recommended him for any people to join his tour and look forward to have him as my leader again. Thank you Sebastian and keep up the good work.
13D10N Italy Switzerland France (Summer 2016)Jerry Goh (26 Apr - 11 May 2016)
We took-up this europe 13 days tour n amaze by the excellent management n co-ordination of this trip. We are truly appreciative to have your tour manager ,Kevin Cheng who provides a cool temperament n a real supportive attitude to each n everyone. We are looking forwardto our next trip with EU HOLIDAYS. !!!!!
13D10N Eastern Europe Jo She (29 Apr - 11 May 2016)
13D10N Eastern Europe
Date: 29/April- 11/May 2016
Tour Manager: Robin Wong
Would like to take this opportunity to thank EU Holidays and Robin. This is my 3rd time signing packages with EU Holidays. Robin is the second time which amazingly lead my trip. Definitely he is one of the most extraordinary tour leader I have ever encounter as he give my family a pleasant and fruitful memorable trip which I have an enjoyable time with my family.
During the trip, Robin mingled very well with his group members and made us feel like a one big family. He has a strong responsibility to make sure all members were well taken care of, and never been selfish in sharing his knowledge with the people. He has a good sense of humor, patient and detail-oriented. Moreover, he always try his best to fulfill to every customer satisfaction whenever time permits . A TM like him with such great passion in his work make this tour a lively, wonderful and memorable holiday.
EU Holidays has the best employee like Robin Wong as he has well represented the company at all circumstances.
Will recommend and looking forward on next trip with EU Holidays. I hope if Robin Wong would be my TM again for my next trip.
Awesome and keep it up, Robin 大叔! Cheers
13D10N Italy Switzerland France (Summer 2016)Christine Teo (28 Apr - 10 May 2016)
13days Italy, Switzerland France - 28 Apr to 10 May 2016. Tour manager - Kevin Cheng
My husband and I had a very pleasant and enjoyable trip.
We would like to specially mention and thank Kevin. Even before the trip, he whatsapped us to let us know the weather condition at Mt. Titlis so that we could be more prepared for the very cold weather.
During the trip he took great responsibility in taking good care of us and ensuring our safety.
He also made sure we enjoyed our trip by scheduling Seine river cruise to the most beautiful timing. At the same time he was apologetic that we had to wait for the right timing.
Overall, we had a very great trip as we had a very good tour manager and great and helpful tour mates.
Christine Teo and hubby (group 7)
13D10N Italy Switzerland France (Summer 2016)Shanti Li (26 Apr - 11 May 2016)
It was an amazing trip - firstly i was not a fan of group tour but surprisingly it turned out to be beyond my expectation. Kevin Cheng, our tour manager is very helpful, he gives comprehensive informations about the trip, repetitive safety reminders as well as good suggestions where to shop etc. Hotels were all good, food was ok. Bus ride was not as long as i fear of, max 4hrs ride the longest.
We had enough free time for shopping which is very important
Switzerland was the highlight of our trip, it was so beautiful and unreal and we got the chance to stay up in the mountain for a night!The ice mountain view from the room was awesome! Excellent time management especially our last day in Paris we maximised our day time efficiently while waiting for nightfall to see Paris at night - sunset Seine cruise at 2130hrs was lovely. Thanks to EU for the unforgettable trip and of course Kevin
13D10N Italy Switzerland France (Summer 2016)Peter Chin (21 Apr - 6 May 2016)
13DCentral Europe 2NDubai
Strength: 14 awesome pax
Departed: 21 April 2016
Tour Manager: Connie Hay
Me and wife Shanthi really enjoyed the tour. It was made good by our tour manager ms Connie Hay, who has provided us not just the general info of every destination but also the valuable insight of each city we visited. Her work dedication clearly exemplifies her true nature towards customer service excellence.
An unfortunate incident happened on the 4th day of our tour where one of our group members fell and fractured her ankle. Connie acted immediately by showing care and compassion and further made arrangement for medical care to ensure her well being is adequately cared for. As the group moral was dampened by this instance, Connie did her best to cheer us up.
I made many new friends: Peter & Jenny (learned and caring couple) Gwen and Jason (the fun loving newly-weds) the family of Mr Yeo and Mr Yap, and Mr Lee and wife (the flower girl) and finally Esther and mom (always say i resemble somebody...hehe)
Meals and accommodation were all well provided for and bus journey made interesting by the many stories Connie shared.
I feel very fortunate to have Connie around as she is one of the many guides i know that have a cheerful and sincere personality. Also throughout the whole journey, she never left the EU flag feeling forsaken, always holding it up high...
Keep up the good work Connie and congratulations to EU for another successful trip.
10D Italy Mama MiaYap Bee Leng (24 Apr - 2 May 2016)
It's our first time joining eu holidays and to Italy. We have a good time appreciating the sculptures, cathedrals, submerging ourselves in museums and many others. Aside the beautiful cities of Italy, we missed the pasta, pizza, gelatos, fried fish at florence..Prior to our trip, our tour manager, Sabestian called us twice for we missed the briefing. He took time to explain to us to make sure we fully understand where to meet, what to bring esp the brolly, toiletries n follow up with an email. Good job, Sabestian! We barely came across such tour manager who took effort to remind us before trip and in Italy, he repeatedly told us to take care of our belongings, how to claim tax refund etc .. Yes yes.. we were safe as we adhered to his advice. His conversation with us on the coach was engaging. As the days went by with more interactions, our tour manager was indeed a caring and cool chap. He made sure all came for breakfast if not he wld call.. Then lunch or dinner, he would come by each table to make sure all were well. It's not an easy job, for sure. We enjoyed to our fullest in Italy with good itinerary, shopping (oops), ample rest...no jetlag at all! Looking forward to Spain, Switzerland as recommended by Sabestian.
13D10N Italy Switzerland France (Summer 2016)Mandy Lim (16 Apr - 1 May 2016)
13 days Italy Switzerland France + 2 days Dubai
Departure date: 16 April 2016
Tour Manager: Ken Yong
Thanks so much to EU holidays gave me and my Husband a wonderful honeymoon and happy trip.
This is our first time booking a tour and we are Glad to that we had a very responsible, experienced, knowledgeable and handsome tour manager (Ken Yong). He had taken good care of us and always remind us about our safety all the time. He did good arrangement in timing and places for visit and shopping!!
We are happy and no regret to signed up this package with EU holidays as EU holidays and Ken Yong gave us great service and affordable price.
10D Italy Mama MiaJoshua Huang (24 Apr - 2 May 2016)
10D7N Mamma Mia Italy
Departure Date: 23 April 2016
Tour Manager: Sabestian Mak
My family chose EU Holidays as their tour dates suited to our availabilities. However, we are very pleased with the itinerary for Mamma Mia Italy. It was well planned, from the meals which had a good balance of chinese and local delicacies, to the hotel location and comforts, to the sight seeing and shopping highlights of the trip that were amazing.
Most importantly, i would like to give praise to our tour manager Sebastian Mak, whom made our trip very enjoyable. We have had experiences of tour managers from other companies who m we felt were very strict with the meeting timings down to the very minute and was very rude, and as a result compromised the experience of the trip. However, Sebastian is able to find a very good balance between managing the tour timings while making sure that the tour group gets the most time out of each attraction, and we appreciate that a lot.
Sebastian also is abe to adapt to situations well, and manages mishaps that happen along the tour very professionally. Some of our tour members were unable to find their way to the meeting point and as a result we were running late, but he handled it exceptionally well and our itinerary still went as planned. Unfortunately, he was also pickpocketed during the trip, but he stayed calm and professional, and handled it very well.
Furthermore, he is also able to communicate well with a diverse range of age group, from young adults like me, and also to the seniors on board the tour, and he shares interesting insights and life experiences with us onboard the long bus rides, which makes the bus rides bearable.
All in all, Mamma Mia Italy is a very well planned tour from top down, and i would highly recommend EU Holidays and Sebastian as the tour leader for any tour
10D Italy Mama MiaChester Low (24 Apr - 2 May 2016)
10 days mamma mia italy.
23Apr16 to 02may16
Tour manager: Sabestian Mak
Its our first time to europe country and EU holidays had really make our trip a really perfect one.
First off arrive at changi airport. Tour manager is already at the gate waiting for us to check-in and getting us ready to board. During the whole 10days, Sabestian had really taken care of our needs and safety. He is a very kind, fun, knowledgeable and easy going person. He share with us his experience and knowledge about italy and keeps reminding us to be careful about our personal belongings as pickpocket are rampant.
In all, sabestian is a great tour manager. My wife and I had a really enjoyable holiday. We would really look forward to have him as our tour manager again and will engage EU holiday for our future holiday
10D Italy Mama MiaGiat Ling Selvamahesan (24 Apr - 2 May 2016)
10DMamma Mia Italy
24/4/16 to 2/5/16
Tour Manager: Sebastian Mak
Good overview of Italy if you have never been featuring the main highlights of Milan, Venice and Rome.
Lots of shopping opportunities especially for big brands like Prada and Gucci.
The tour manager, Sebastian was patient and helpful. Lots of shopping tips and bits of information to help you navigate around.
All in all a worthwhile visit to Italy.
13D10N Italy Switzerland France (Summer 2016)Whithy Ong (7 Apr - 21 Apr 2016)
13 Days Italy+Switzerland+France+2 Nights Dubai
Tour Manager : Tammy Tan
First of all, we have to say we are the happy customers of EU Holidays. Thank you for planning such a wonderful honeymoon for me and my wife. Thank you Connie Hay who had helped us in the booking of our holidays and assisting us in making the right choice.
Want to say a very big thank you to our tour manager Tammy. We always feel very happy and cheerful when she is around us. Her positive work attitude together with her resourceful mind has proven to us that she really can handle changing situations very well.
She had all the 'special activities' planned for the night when we were at Trubsee Alpine Lodge (Mt Titlis). It was a memorable night! We felt so special as we were the exclusive tour group occupying the whole area and we really enjoy the night stay.
Something worth mentioning when we were at Paris, was that she went her "extra miles" to get the local tour guide to queue for us early in the morning for tickets to 2nd level of Eiffel Tower so that we did not miss anything. Amazing and very appreciative with her actions. A big applause to her !
Not to forget dubai when we had fun, shout and laughter at the desert safari tour together with Tammy.
Overall I want to highly recommend EU holidays to anyone out there who wish to cover the above mentioned 3 countries with Dubai included.
Lastly not to forget all my tour mates and everyone out there who have make our holiday a special and memorable one. Kudos to everyone !