10D7N Winter Adventure In Finland + Norway King Crab SafariAnita Belani (10 - 19 Feb 2017)
Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari
Travel date: 10 Feb - 19 Feb 2017
Tour manager: Chong Hwee Min
This was the first time I've booked a tour with EU Holidays, and it won't be my last. Kudos to our tour manager Chong, who went out of his way to ensure that we were taken care of. During meal times, he would be the last one to eat as he would be busy ensuring everyone had a proper place to sit and were comfortable. He never rushed us during the tour, allowing us ample time to shop (even though sometimes we were late). He was always helping to take pictures, and helping endlessly with our heavy luggage bags. Chong is also very knowledgeable about the history of the places we were travelling to. He is always reachable and very quick in replies to our queries. We were also very lucky to see the Aurora Borealis on our very last night (and a huge one too), thanks to Chong who had arranged for an additional trip to look for it. Overall, it was a pleasant experience and everyone in the tour group was nice. Looking forward to more trips with EU Holidays.
11D8N Adventure To The BalkansJazle Huiling (26 Jan - 5 Feb 2017)
A leisure visit to Balkans during 26jan to 05feb 2017 with my hubby and we fully enjoyed this tour led by Sebastien Mak. He is very knowledgeable and extremely experienced despite that it was merely his 2nd time taking this route. Sebastien is very helpful and caring to all of us throughout the trip. Many of us enjoyed his entertainment session during long bus enroute. We look forward to joining EU holidays especially tours led by Sebastien and a side note that the Balkan meals could be further improved as well. Nonetheless, most of the hotels we stayed were splendid and exceeded our expectations!
13D10N Italy Switzerland France + 2N DubaiLeo Ju Yu Desmond (28/1/2017 - 12/2/2017)
13D Italy, Switzerland, France + 2N Dubai tour
28 Jan to 12 Feb 17
Managed by Mr. Ong Jiafu
Awesome Sledging Experience by EU Holidays. Glad that had this first time experience at midst of Swiss alps. Thanks EU Holidays!
And not forgetting our tour manager, Mr. Michael Ong Jiafu. A professional and experienced tour manager that always put customers at the utmost priority; during tour; after checked in; and always ensuring information on nearby eateries and supermarket were reached to us.
Great tour manager, Great tour guider, great friend
13D10N Italy Switzerland France + 2N DubaiTan Qing (27/1/2017 - 10/2/2017)
Just came back with my husband from the 15D13N trip to Central Europe!:)
My tour manager for the trip was Kevin:)
He has been a great manager. He manages the activities and especially the unexpected events/circumstances with great coordination & planning. Obviously shown that he's very experienced:)
The trip's overall itinerary was great as well. We didn't regret a bit joining EU for our honeymoon:) Thanks soooo much for the splendid journey & also to Kevin for everything~
Hotel was a mixture but in general was pretty good:)
Food wise, can be better but some was good:)
PS: Kevin even gotten us Yu Sheng to Lao(CNY)!! Hahas.
11D8N Adventures To The BalkansHuan Koo Lee (26/1/2017 - 5/2/2017)
We just returned from 11 days adventure to the balkans- departure 26 Jan 17. We would like to thank Mr sabastian Mak for all his professional running of the program. He is very attentive throughout the trip and we felt very well looked after. A guided package tour program is very much dependent of the guide - we are indeed very lucky to have sabastian as the Guide for the entire program. Thank you Sabastian!!
13D10N Italy Switzerland France + 2N DubaiRyujin Tan (27/1/2017 - 10/2/2017)
15D Italy, Switzerland, France & Dubai
Date: 27th Jan - 10th Feb 2017
Tour Managed: Kevin Cheng
This is the first time Me and my Wife, book a tour. We are normally the free and easy type. But I am extremely satisfied with the experience!
We had an awesome time travelling around Italy, Switzerland, France and Dubai under our tour manager, Kevin Cheng. The whole trip was filled with lots of fun and great knowledge!
Even though our sledging activity was cancelled due to the weather. Mr Kevin Cheng really find ways to make up for it, and we are very grateful for it. If we are going for another tour in Europe, we will ask if Kevin is leading the tour than we will join!
Kudos to Kevin Cheng & EU Holidays!
11D8N Adventures To The BalkansPeh Bee Tien (26/1/2017 - 5/2/2017)
Tour Manager : Sebastian Mak
Just came back from 11D Adventure to the Balkans with tour manager Sebastian Mak . He is a responsible and thoughtful tour manager who made us feel very comfortable . He is professional and efficient in his job . The whole trip went smoothly. We enjoyed our trip. Well done Sebastian!
11D8N Adventures To The BalkansBern Tay (26/1/2017 - 5/2/2017)
My wife and I embarked our annual CNY getaway with EU Holidays' 11D8N Adventure To The Balkans from 26th Jan 2017 and must say we enjoyed the trip very much while exploring the less-exposed and travelled part of Europe.
The itinerary was well- planed and paced to ensure all travelers have just the right mix of exploration and enjoyment. There's always time for picture- taking , some mini-shopping
and personal exploration at every destination.
Optional tours had been kept to the minimum.
We were lucky to have Sebastian Mak as our tour manager. I give him a Super- Like �. He is very professional , possesses high EQ, friendly , knowledgeable. caring and amazingly versatile. He remembered and addressed every passenger's name. Looking after everyone's interest as much as he could with his personal touch and even went out of his way to entertain us with his interesting life story, songs and multi- lingual dexterity. He took trouble to rotate hotel room allocation and made airline seat arrangements . He even saw us off at our own Changi International Airport's Baggage Carousel when we returned.
Not forgetting also the good service from our bus captain Mariana and all city guides .
Last but not least, all our friendly passengers, without you the trip would not be so enjoyable. Thumbs up to all of you!
10D7N Italy Fiesta + 2N DubaiGary Ho (24/1/2017 - 4/2/2017)
Just back from Italy Fiesta/Dubai tour lead by Tour Manager Michael Yap. Michael is excellent tour manager, he make sure everyone is well informed on the itinerary, double check everyone get in the tour bus. Italy is nice country to visit with beautiful churches, buildings, squares. Branded products is at least 30% cheaper or more. Great company of 32 tour members and all very friendly and cooperative. In Dubai, we bargain the date cover with chocolate from 40 uae money to 20 uae together. Initially the shop refused to sell then we all walked off together.... What a good bargain ���
14D11N Highlights Of Eastern EuropeChong Richard (20/12/2016 - 1/1/2017)
An employee is what makes or break a company and Sam Lee is one such person who makes the company.
Knowledgeable, kind, helpful and always willing to go the extra mile.
My family and I had never travel with EU before and what a pleasant surprise it turn out to be.
No small change for toilet breaks? Not enough foreign currencies? No worries, Sam is someone who is well prepared. He even brought chocolate, biscuits and small snacks for some Q&A at his own expense. Need chilli sauce to go with your meals? Ha ha, Sam brought some along with him. The list goes on.
Congrats EU for having Sam. We really enjoy our trip and the company of the other members of the group.
Once again, a big THANK YOU, Sam. You did a good job
10D7N CENTRAL EUROPE (6 COUNTRIES)Jaeden Jun De (24/12/2016 - 7/1/2017)
12D9N Central Europe ( 24 Dec 2016 to 4 Jan 2017)
Tour Leader: John Foo
It was a very pleasant journey travelling with EU as it was my first time going Europe with my brother. John, our tour leader was very knowledgable and experienced as he shared alot of information with us on what to look out for and what to buy.
Overall, he planned the whole flow of the tour very well and was very caring as he consistently reminded us to be to be aware of pickpockets in Paris and some other cities.
Also, I lost my handphone cable on the 4th day of the tour and John kindly lent me his cable for the remaining days of the trip so that i do not need to spend unncessary money to purchase a cable in Europe which will be expensive.
Lastly, i will recommend this tour to everyone who have not being to europe yet before.
10D7N Winter Adventure In Finland + Norway King Crab SafariJenna & Family (27/11/2016 - 6/12/2016)10D7N Winter Adventure In Finland + Norway King Crab SafariWe just returned from our Finland+Norway trip from 27 November to 6 December 2016. It was a truly fun and enjoyable tour .This is our first tour with EU and it will definitely not be the last.We booked our tour with Ms Vicky Tan, who is very pleasant and friendly. She addressed our enquiries with patience and promptness ,handling our transaction efficiently.Our tour manager is Mr Chong Hwee Min, who is one of the best tour managers we have travelled with. With 17 years of experience under his belt, it is no doubt that he is knowledgeable, patient, friendly and understanding. Chong displayed his calmness in some stressful circumstances which we greatly appreciated. He also takes the initiative to help us in whatever small ways he can- ranging from taking photographs for us in the freezing cold of -20 degrees Celsius to lifting our heavy baggage at the airport or from the bus. Through his actions, he ensures that all tour members are well taken care of. A BIG THANK YOU to you, Chong. Hope to see you again on our next tour with EU Holidays!We would also like to thank Mr Andi, our friendly bus driver in Finland. Along with Chong, he went out of his way to initiate and arrange an additional sledging session for us all, which was not included in the itinerary. Thanks to him and Chong, most of us experienced sledging for the first time, which we enjoyed tremendously.Lastly, I would like to thank EU Holidays once again for providing commendable service during this trip, making our trip to Finland a memorable and enjoyable one.Yours sincerely,Jenna and family7 Dec 2016