13D Spain & PortugalFai Marn Wong (19 May - 31 May 2016)
Joined EU holidays for 13 days Spain & Portugal (19 May 16). Tour manager Sabastian Mak. Very fruitful trip a lot of nice scenery, fabulous cathedral and monastery. Bought few bags, port wine and olive oil. Tour manager is resourceful, understanding (I brought my four years old daughter along) and helpful. He always reminded us about our passport and pick pockets when we are going to crowded places. Thank you for the wonderful experience
13D Spain & PortugalKimmy Lim (19 May - 31 May 2016)
13D 10N Spain & Portugal
Dep: 19 may 2016
Tour manager : Sabastian Mak
I was scouting around for Spain package when my friend recommended me to EU holidays after his trip with EU holidays lead by tour manager Sabastian Mak in February 2016. Not only did he share his trip itinerary, he shared his overall experience on the trip with me as well which was obviously positive.
Coincidentally when I booked my trip at the travel revolution, I was served by Sabastian Mak. I quickly text my friend to confirm if it was the same tour manager he mentioned (in case there is more than one Sabastian)
I have requested Sabastian to be the tour manager but wasn’t sure if the group was lucky to have him lead the tour the 19th May Spain tour. 2 weeks before briefing, he informed me that he will be leading this tour. I was delighted since I
heard and read so many positive review about him from my friend and EU FB review.
Indeed Sabastian has proven to be a responsible, knowledgeable and entertaining tour manager. He always cautious the group about
pick pockets/ ensure customer satisfaction of the group, sharing his experience on the various countries that he has been, cracking jokes, and singing for the group. Our long bus journey of 4 – 6 hours was never boring. More importantly, he also tried to fulfil the group shopping request by doing the extra miles.
He is able to communicate in some basic Spanish/ Vietnamese/ Thai/ French… command of speech is good. A versatile person.
I have been to Europe Tour lead by CTC last year. This trip by EU helps me to distinguish the differences in the 2 agencies, in terms of the program, tour manager, and hotels provided.
I would highly recommended people to join EU tours lead by him.
Thank you EU & Sabastian.
13D10N Italy Switzerland France (Summer 2016)Selina YenPing (19 May - 3 Jun 2016)
2nd time joined EU with our favourite tour guide Kevin. Always awesome travel with EU. Our tour guide Kevin is responsible and always show concern to all the customers. Next trip definitely will come back support EU and Kevin again.
13 Days Spain & Portugal (Summer)Lim Ho See (19 May - 31 May 2016)
13D 10N Spain & Portugal
Dep: 19 may 2016
Tour manager : Sebastian Mak
I would like to thanks EU Holidays and Tour Manager for remarkable holiday trip.
Our tour manager Sebastian was a professional, patient, knowledgeable and caring person, during the trip we had a little hiccup, but he handle it exception well and itinerary went as planned. He had really fulfill our group lady members request that was Shopping and he had personally guide us the way.
I would really looking forward to have him as tour manager again for future holiday with EU.
And lastly also thanks to all group members, your are awesome.
13 Days Spain & Portugal (Summer)Ah Huat (19 May - 31 May 2016)
From Mr & Mrs Kwai - We had a great 13 days spain portugal trip (19 May 2016) lead by asset of EU holiday - tour manager Sebestian Mak. Big sincere thanks to Sebestian for the extra mile given with his good knowledge on his profession
13D10N Italy Switzerland France (Summer 2016)Chan Weng Hong (5 May - 20 May 2016)
Management of EU Holidays. Italy, Switzerland & Paris plus 2 D Dubai depart 5 May'16. Tour Leader/Veronica Lee. This is to state that the trip was well planned along with good & responsible staff like Veron that made it worth every single minute. She was very careful & attentive to ensure that every sector went smoothly & to remind the group the dos & donts to avoid any unnecessary troubles to make a very pleasant trip. This is our 3rd year/sixth trip with EU & it's such staff that makes it worth while to book with EU again.
13 Days Spain & Portugal (Summer)Janet Lim HH (19 May - 31 May 2016)
I have enjoyed my 13days Spain and Portugal tour with our tour leader Sebastian Mak departing from 19may to 31may. I want to give my big thank you to him for he never fail to take care of everybody in the group. Very knowledgeable, responsible, entertaining and hardworking tour leader. He sing so well in songs of different language. I would highly recommended him for any people to join his tour and look forward to have him as my leader again. Thank you Sebastian and keep up the good work.
13D10N Italy Switzerland France (Summer 2016)Jerry Goh (26 Apr - 11 May 2016)
We took-up this europe 13 days tour n amaze by the excellent management n co-ordination of this trip. We are truly appreciative to have your tour manager ,Kevin Cheng who provides a cool temperament n a real supportive attitude to each n everyone. We are looking forwardto our next trip with EU HOLIDAYS. !!!!!
13D10N Eastern Europe Jo She (29 Apr - 11 May 2016)
13D10N Eastern Europe
Date: 29/April- 11/May 2016
Tour Manager: Robin Wong
Would like to take this opportunity to thank EU Holidays and Robin. This is my 3rd time signing packages with EU Holidays. Robin is the second time which amazingly lead my trip. Definitely he is one of the most extraordinary tour leader I have ever encounter as he give my family a pleasant and fruitful memorable trip which I have an enjoyable time with my family.
During the trip, Robin mingled very well with his group members and made us feel like a one big family. He has a strong responsibility to make sure all members were well taken care of, and never been selfish in sharing his knowledge with the people. He has a good sense of humor, patient and detail-oriented. Moreover, he always try his best to fulfill to every customer satisfaction whenever time permits . A TM like him with such great passion in his work make this tour a lively, wonderful and memorable holiday.
EU Holidays has the best employee like Robin Wong as he has well represented the company at all circumstances.
Will recommend and looking forward on next trip with EU Holidays. I hope if Robin Wong would be my TM again for my next trip.
Awesome and keep it up, Robin 大叔! Cheers
13D10N Italy Switzerland France (Summer 2016)Christine Teo (28 Apr - 10 May 2016)
13days Italy, Switzerland France - 28 Apr to 10 May 2016. Tour manager - Kevin Cheng
My husband and I had a very pleasant and enjoyable trip.
We would like to specially mention and thank Kevin. Even before the trip, he whatsapped us to let us know the weather condition at Mt. Titlis so that we could be more prepared for the very cold weather.
During the trip he took great responsibility in taking good care of us and ensuring our safety.
He also made sure we enjoyed our trip by scheduling Seine river cruise to the most beautiful timing. At the same time he was apologetic that we had to wait for the right timing.
Overall, we had a very great trip as we had a very good tour manager and great and helpful tour mates.
Christine Teo and hubby (group 7)
13D10N Italy Switzerland France (Summer 2016)Shanti Li (26 Apr - 11 May 2016)
It was an amazing trip - firstly i was not a fan of group tour but surprisingly it turned out to be beyond my expectation. Kevin Cheng, our tour manager is very helpful, he gives comprehensive informations about the trip, repetitive safety reminders as well as good suggestions where to shop etc. Hotels were all good, food was ok. Bus ride was not as long as i fear of, max 4hrs ride the longest.
We had enough free time for shopping which is very important
Switzerland was the highlight of our trip, it was so beautiful and unreal and we got the chance to stay up in the mountain for a night!The ice mountain view from the room was awesome! Excellent time management especially our last day in Paris we maximised our day time efficiently while waiting for nightfall to see Paris at night - sunset Seine cruise at 2130hrs was lovely. Thanks to EU for the unforgettable trip and of course Kevin
13D10N Italy Switzerland France (Summer 2016)Peter Chin (21 Apr - 6 May 2016)
13DCentral Europe 2NDubai
Strength: 14 awesome pax
Departed: 21 April 2016
Tour Manager: Connie Hay
Me and wife Shanthi really enjoyed the tour. It was made good by our tour manager ms Connie Hay, who has provided us not just the general info of every destination but also the valuable insight of each city we visited. Her work dedication clearly exemplifies her true nature towards customer service excellence.
An unfortunate incident happened on the 4th day of our tour where one of our group members fell and fractured her ankle. Connie acted immediately by showing care and compassion and further made arrangement for medical care to ensure her well being is adequately cared for. As the group moral was dampened by this instance, Connie did her best to cheer us up.
I made many new friends: Peter & Jenny (learned and caring couple) Gwen and Jason (the fun loving newly-weds) the family of Mr Yeo and Mr Yap, and Mr Lee and wife (the flower girl) and finally Esther and mom (always say i resemble somebody...hehe)
Meals and accommodation were all well provided for and bus journey made interesting by the many stories Connie shared.
I feel very fortunate to have Connie around as she is one of the many guides i know that have a cheerful and sincere personality. Also throughout the whole journey, she never left the EU flag feeling forsaken, always holding it up high...
Keep up the good work Connie and congratulations to EU for another successful trip.