10D7N Winter Adventure In Finland + Norway King Crab SafariCrystal Ng (24 Feb - 5 Mar 2017)
Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari
Travel date: 24 Feb - 03 Mar 2017
Tour manager: Timothy
Customer service officer: Jeremiah Tan
This isn't my first trip with EU holidays, but I have to say that I enjoyed this trip the most :) had great tour mates and tour manager. I didn't get to see the aurora lights during my last Finland trip. But thanks to Timothy~~ (haha apparently he's lucky in this particular field) we all got to see Aurora Borealis four nights in a row! I thank him for being patient with us and always willing to listen to our suggestion. He constantly tried to find ways to engage with us and ensure our safety. I deeply appreciate his effort to look after my relatives during their desperate times.
I would like to thank Jeremiah Tan for helping me with the tour booking. Looking forward to more trips with EU Holidays.
10D7N Winter Adventure In Finland + Norway King Crab SafariDexter Zhuo (24 Feb - 5 Mar 2017)
Just returned from 24 Feb 2017 Finland trip. I will specially recommend Timothy (Tim) as a Tour Manager. Our family had a few mishaps upon our arrival in Finland, a lot of circumstances were against us, Tim was able to handle the situation professionally and gave strong advise despite the uniqueness of our problem.
On top of that, our scheduled itinerary went off without a glitch and Tim is an excellent atmosphere creator.
11D8N Europe HighlightChristine Lee (20 Feb - 2 Mar 2017)
Just came back from a 11D8N Central Europe trip led by our Tour Manager Jia Fu. It was a joyful trip. Jia Fu is a experienced and knowledgeable tour guide. He will always ensure our safety and remind us to be alert of pickpockets constantly. Humorous at times, he has bring joy to my mum and friends. He is also a thoughtful person, who make extra effort to prepare cake to celebrate teammates' birthday :)
Overall, the trip was fun and kudos to our tour guide!
11D8N Europe HighlightYvonne Chia (20 Feb - 2 Mar 2017)
Along with my family/friends of 11, we went on a 11D8N Central Europe Tour with Jiafu, our dedicated tour manager.
Prior to our trip, he did a very meticulous briefing of what we would be expecting, potential changes to the itinerary (e.g. due to unforeseen weather circumstances) and what we have to be careful of. His briefing was much more clearer and detailed compared to the separate briefing which we attended several weeks in advance before the trip.
During the trip, he kept us updated conscientiously of what we should be doing, and what we will be expecting, both verbally and through a whatsapp group chat. His humour (and at times, self-humour) & candid perspectives (e.g. what we shld be buying vs what we should not; how to identify pickpickets) were extremely insightful and helpful. Being able to speak in multiple languages and dialects also helped my family stay connected and humoured throughout the trip.
Many a times, Jiafu went out of his way to bring lotsa fun and joy to the team, including extra perks like treating the group to free wine, and taking the effort to remember our birthdays and celebrating it. Such sincerity is rare especially in large tour agencies, whose tour agents are often more concerned about making commissions and counting down to the last day of the tour to “get-over and done with”.
Overall, it’s been a very enjoyable trip traveling with such a caring, conscientious, humorous and genuine tour manager. It changed my perspective of what a guided tour can positively be – I have always insisted on travelling free-and-easy, and this is one of my first guided tours.
Thanks Jiafu for the delicate coordination and arrangement ☺ Highly recommended to all.
11D8N Europe HighlightTerine Tay (20 Feb - 2 Mar 2017)
We went on a 11D8N Europe highlight led by a responsible, humorous and Creative tour manager Mr ONG KAH HOO. :) during this whole trip, we felt very safe and all the things were very organised and well prepared. The highlights stated on the list were fulfilled during the trip and we will always remember 'we leave no man behind'. Mr ONG KAH HOO takes care of everyone and make sure everyone is in good hand. Well done EU Holiday, we are looking forward to the next trip with EU Holiday.
10D7N Winter Adventure In Finland + Norway King Crab SafariAnita Belani (10 - 19 Feb 2017)
Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari
Travel date: 10 Feb - 19 Feb 2017
Tour manager: Chong Hwee Min
This was the first time I've booked a tour with EU Holidays, and it won't be my last. Kudos to our tour manager Chong, who went out of his way to ensure that we were taken care of. During meal times, he would be the last one to eat as he would be busy ensuring everyone had a proper place to sit and were comfortable. He never rushed us during the tour, allowing us ample time to shop (even though sometimes we were late). He was always helping to take pictures, and helping endlessly with our heavy luggage bags. Chong is also very knowledgeable about the history of the places we were travelling to. He is always reachable and very quick in replies to our queries. We were also very lucky to see the Aurora Borealis on our very last night (and a huge one too), thanks to Chong who had arranged for an additional trip to look for it. Overall, it was a pleasant experience and everyone in the tour group was nice. Looking forward to more trips with EU Holidays.
11D8N Adventure To The BalkansJazle Huiling (26 Jan - 5 Feb 2017)
A leisure visit to Balkans during 26jan to 05feb 2017 with my hubby and we fully enjoyed this tour led by Sebastien Mak. He is very knowledgeable and extremely experienced despite that it was merely his 2nd time taking this route. Sebastien is very helpful and caring to all of us throughout the trip. Many of us enjoyed his entertainment session during long bus enroute. We look forward to joining EU holidays especially tours led by Sebastien and a side note that the Balkan meals could be further improved as well. Nonetheless, most of the hotels we stayed were splendid and exceeded our expectations!
13D10N Italy Switzerland France + 2N DubaiLeo Ju Yu Desmond (28/1/2017 - 12/2/2017)
13D Italy, Switzerland, France + 2N Dubai tour
28 Jan to 12 Feb 17
Managed by Mr. Ong Jiafu
Awesome Sledging Experience by EU Holidays. Glad that had this first time experience at midst of Swiss alps. Thanks EU Holidays!
And not forgetting our tour manager, Mr. Michael Ong Jiafu. A professional and experienced tour manager that always put customers at the utmost priority; during tour; after checked in; and always ensuring information on nearby eateries and supermarket were reached to us.
Great tour manager, Great tour guider, great friend
13D10N Italy Switzerland France + 2N DubaiTan Qing (27/1/2017 - 10/2/2017)
Just came back with my husband from the 15D13N trip to Central Europe!:)
My tour manager for the trip was Kevin:)
He has been a great manager. He manages the activities and especially the unexpected events/circumstances with great coordination & planning. Obviously shown that he's very experienced:)
The trip's overall itinerary was great as well. We didn't regret a bit joining EU for our honeymoon:) Thanks soooo much for the splendid journey & also to Kevin for everything~
Hotel was a mixture but in general was pretty good:)
Food wise, can be better but some was good:)
PS: Kevin even gotten us Yu Sheng to Lao(CNY)!! Hahas.
11D8N Adventures To The BalkansHuan Koo Lee (26/1/2017 - 5/2/2017)
We just returned from 11 days adventure to the balkans- departure 26 Jan 17. We would like to thank Mr sabastian Mak for all his professional running of the program. He is very attentive throughout the trip and we felt very well looked after. A guided package tour program is very much dependent of the guide - we are indeed very lucky to have sabastian as the Guide for the entire program. Thank you Sabastian!!
13D10N Italy Switzerland France + 2N DubaiRyujin Tan (27/1/2017 - 10/2/2017)
15D Italy, Switzerland, France & Dubai
Date: 27th Jan - 10th Feb 2017
Tour Managed: Kevin Cheng
This is the first time Me and my Wife, book a tour. We are normally the free and easy type. But I am extremely satisfied with the experience!
We had an awesome time travelling around Italy, Switzerland, France and Dubai under our tour manager, Kevin Cheng. The whole trip was filled with lots of fun and great knowledge!
Even though our sledging activity was cancelled due to the weather. Mr Kevin Cheng really find ways to make up for it, and we are very grateful for it. If we are going for another tour in Europe, we will ask if Kevin is leading the tour than we will join!
Kudos to Kevin Cheng & EU Holidays!
11D8N Adventures To The BalkansPeh Bee Tien (26/1/2017 - 5/2/2017)
Tour Manager : Sebastian Mak
Just came back from 11D Adventure to the Balkans with tour manager Sebastian Mak . He is a responsible and thoughtful tour manager who made us feel very comfortable . He is professional and efficient in his job . The whole trip went smoothly. We enjoyed our trip. Well done Sebastian!