In October of 2010, EU Holidays was founded by a group of young and dynamic directors who were all previously working in travel agencies and foresaw a need to create something new in the travel industry of Singapore. The moment EU Holidays was established, it devotes whole energy to differentiate itself by focusing on Europe and USA long haul tours, mainly providing travel services, tour packages, cruises, to Singapore and Malaysia residents who plan to travel around Europe, USA and exotic areas. EU Holidays participates in the bi-annual NATAS travel fair, listening to customers' feedbacks, caring customers needs. After more than 2 years, EU Holidays develops in market share, employment and expands in location scope. EU Holidays eventually grow up as a professional agency in Europe and USA tours, being highly recognized by Singapore market and will keep its focus to become more professional and customer oriented.
Vision and mission
EU Holidays has the vision to become the leading and professional agency that specializes in Europe and USA travel packages for the leisure market of Singapore.
The mission statement of EU Holidays is to create something new in the travel industry of Singapore which can be better equipped to handle the progress of the industry brought about by better education and technology
For customers of all age, EU Holidays is providing reasonable priced and carefully planned Europe, USA and Exotic tours to satisfy customers' demand of traveling to far destination by lower price yet higher quality. Unlike competitors who offer plenty of destinations, EU Holidays focus only on Europe, USA, and Exotic long haul tours, making it more professional to provide better service.
Progress and milestones
When EU Holidays was newly built, it came across many doubts from the market. Customers know little about EU Holidays, and doubt whether we are reliable or not, question our ability to provide quality group tour. However, confront with such challenges, EU Holidays see it as a chance to strives the very best to provide better service, going extra miles.
During the past 2 more years, EU Holidays gradually become the first pop out choice when customers think of traveling to Europe or USA. The biggest progress for EU Holidays is the social recognition. EU Holidays was set up in the late of 2010, only after one year's growth, the most popular and prestigious Singapore travel magazine ESCAPE awarded EU Holidays the BEST TRAVEL AWARDS in 2012. Continually, in the beginning of 2013, two valuable awards have been presented to EU Holidays: Asia Excellence Award 2013 and Singapore Excellence Award 2013.
As a newly built company, in the first business year, EU Holidays had only earned 9million revenue. However, in the second year 2012, EU Holidays double its revenue in a fast growing speed. Moreover, the number of staffs rockets from less than 5 initially to more than 50 currently. In addition, EU Holidays now have 4 offices in Singapore compared with only one office in the first year. The expansion proves that EU Holidays has been expanding quickly.
The last but not the least, customers' certification and recognition level for EU Holidays is turning very high in contrast with our beginning period. EU Holidays provides not only travel service, but also the unforgettable experience which makes EU Holidays grow fast in this market, successfully winning the market attention and establishing customers' loyalty.